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Crab Shack
- Restaurants
- Brighton, NY
About this business
Location details
100 Marketplace Dr, Ste 200, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 12:00 p.m. | |
| Tue | 11:00 a.m. to 12:00 p.m. | |
| Wed | 11:00 a.m. to 12:00 p.m. | |
| Thu | 11:00 a.m. to 12:00 p.m. | |
| Fri | 11:00 a.m. to 12:00 p.m. | |
| Sat | 11:00 a.m. to 12:00 p.m. | |
| Sun | 11:00 a.m. to 12:00 p.m. |
RecommendedThe atmosphere is really awesome.
Business response:
Tammie glad to hear you enjoyed the atmosphere! We try to make every guests experience wonderful and we are very happy to hear that we made your visit worthy of a positive recommendation.
RecommendedKING CRAB QUEEN CRAB AND ALL ADD ONS!MMMM!
Business response:
Elizabeth, we are so happy to hear that you enjoyed your crab and want to thank you for your kind words! Hope you stop by again soon!
This used to be a regular dinner spot for us. Sadly over the years things have continuously gotten worse. We had another horrible experience tonight. Were told our table would be ready in 20 minutes, we were patient and gave them an extra 15 minutes, went back three times for them to tell us they were cleaning our table. We waited an hour and 20 minutes total. We ordered barbecue flavored crab legs that came out plain. Only to have the very unprofessional manager come to our table and shake some seasoning in our crab legs. W... read more
Business response:
Melanie we are so sorry that the food and service did not meet your expectations. This was not a reflection of the quality we strive to serve and we would love the opportunity to make it right! Please email us at customerservice@krgops.com with your name and details of your experience including the location and date of your visit. Thank you.
Food was cold and mediocre quality ☹️ Aaaand I paid 108.00 for that....I’ll skip it next time someone wants to go here 🤷🏻♀️
Business response:
Katherine we are so sorry that the food did not meet your expectations. This was not a reflection of the quality we strive to serve and we would love the opportunity to make it right! Please email us at customerservice@krgops.com with your name and details of your experience including the location and date of your visit. Thank you.
Recommendedawesome place. great atmosphere
Business response:
Thanks for the 5-stars about our family restaurant! Happy to know you enjoyed the atmosphere! Hope to see you back soon to try one of our tasty cocktails.
RecommendedAwesome server and fun atmosphere!! My son loves🦈🦈
Business response:
Cara, thank you for the kind review about our Westminster family restaurant! We love making our customers happy and hope to see you again soon!
Recommendedgreat food wait was 2 - 3 hours for dining so opt on bar outside. they definitely are under staffed. Need more help, but enjoyed food and view
RecommendedEverything was perfect! Our host was very attentive and went above and beyond. My daughter is moving to Los Alamos New Mexico. It will be a while until she can get good crab legs!
RecommendedThat was my first time ever being there and it was such a fun experience wonderful food our server was awesome thank you so much Hung
Business response:
Jeremy thank you for taking the time to review our family restaurant! We are so happy to hear that we met your expectations on both food and service. If there is anything we can do to make next time a 5-star visit, please let us know!
Frequently asked questions about Crab Shack
How is Crab Shack rated?
Crab Shack has a 4.1 star rating with 714 reviews.
When is Crab Shack open?
Crab Shack is closed now. It will open at 11:00 a.m.
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