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Courtesy Cadillac
- Car Dealers
- Louisville, KY
About this business
Specialties Courtesy Cadillac in Louisville, KY offers a great way for you to find the luxury car, truck or SUV you've had your eye on at a great price. With a knowledgeable sales staff to help you throughout the process, you'll be in great hands. From the moment you walk into our dealership, through the auto financing process and throughout the life of your vehicle, our staff will be here to help. Our Cadillac Service Center is staffed with expert certified technicians who know Cadillacs, and we believe you'll find our auto... read more
Location details
6 Autocenter Dr, Louisville, KY, 40299, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Do not buy a car from here. They will not fight for their consumers when all is aware of a very real issue/recall. Last 2 decades, GM has received my business and Sam Swope took care of his customers. No more!! GM nor this place will ever get my business again.
$600.00 dollar rip off fee when buying a car from them.
Well once again I'm dealing with this used car I purchased from them. Less than 2 years ago it has had numerous things wrong with it including the whole engine needing to be replaced 6 months after purchasing it. I just took it to them because the battery was dead and we couldn't get it to jump. They charged me $200 to put a new battery in it and then told me they were going to charge me $145 for the diagnostics, well the diagnostic was to tell me my battery was dead! Obviously my battery was dead, it wouldn't jump. Then the... read more
RecommendedI bought a 2017 Chevrolet Equinox a few weeks ago. Felt like I got a good deal on it. I had a service prompt come up and took it in for service. Tigre was awesome!! She put me into a Cadillac SR5 for a loaner. They corrected the issue over night. The Service was awesome!!
I just love Courtesy Cadillac, every time I needed service on my vehicle. They have treated me like a queen, best Cadillac service ever. My Rep she was great, highest praise to her. Thanks!
You asked how you can improve? Here is the recent experience we had of the dealership taking advantage of a senior: I sent this email to Courtesy Cadillac: To Whom It May Concern, This past Wednesday, my father visited the service department for a routine oil change and tire rotation. While waiting, he walked into the showroom to say hello to his sales person. While there, the sales person introduced him to one of the owners who said to him "We're going to sell you a car toda...Continue Reading
Excellent sales staff Frank Ready ,did a great job getting my wife what she wanted ,the XT-5....Thanks Courtesy Cadillac..
Just bought a 2018 XT5 from Courtesy. This is the 2nd Car I have bought from them this year. Frank Ready was an excellent salesman in both instances. He was not pushy and appeared to "know" the cars very well. I had a good experience in both instances. I have also been treated well by the service department.
After just over one year, the touch screen on my ATS is on the fritz. Courtesy Cadillac ordered a replacement on Friday 10/26, and told me that I'd need to come back the following week for installation. I called them a week later to find out that the screen was in, but no one was available to schedule an appointment, so a message was given to those who could. It's now Thursday night (full five business days later), and I have not heard from them.
Frequently asked questions about Courtesy Cadillac
How is Courtesy Cadillac rated?
Courtesy Cadillac has a 4.1 star rating with 495 reviews.
When is Courtesy Cadillac open?
Courtesy Cadillac is open now. It will close at 8:00 p.m.
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