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Cortland West Plano

3.9

About this business

Experience Better Living at Cortland West Plano! 

Location details

8205 Towne Main Dr, Plano, TX, 75024, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.91,387 reviews
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SIGA L.'s profile image
2 years ago

Excellent Sus instalaciones mantienen en perfecto estado, Supero mis expectativas 

Business response:

Hola, Muchas gracias por brindarnos con su reseña y palabras positivas. En serio lo apreciamos mucho. Por favor, déjenos saber si podemos asistirle con algo. - El equipo de Cortland West Plano 

Billy B.'s profile image
Billy B. 
2 years ago

Fun events! There is pretty landscaping and I like my apartment, but community events actually make this feel like a home. The easter egg hunt and earth day plants were super cute! Recommend. 

Business response:

Dear Resident, Thank you so very much for your kind feedback! We love hosting events for our residents to show appreciation and elevate their living experience. Stay tuned for more fun to come! We're here for anything you need! - Your Team at Cortland West Plano 

Breanna C.'s profile image
Breanna C. 
2 years ago

Great property! Visited this property because I am considering moving and I was very pleased with my experience. Brandon’s customer service was phenomenal, he was so helpful and answered all of my questions thoroughly! 

Business response:

Hello, Thank you for your feedback. We are glad that you stopped by and were pleased with your experience! We are very happy to hear that Brandon provided phenomenal customer service; he is top notch! We look forward to helping you find your next home with us. -Your team at Cortland West Plano 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter Apartments are not sound proof at all. Absolutely no privacy living here. Your footsteps, squeaking noises from bed, little loud discussion can be heard by neighbors. 

Business response:

Hello, Thank you for taking the time to leave us your feedback. While some degree of noise is to be expected in apartment living, if you are ever experiencing excessive noise, please let us know. Our team is happy to discuss the matter with your neighbor to ensure that our residents are able to live comfortably. Please feel free to reach out to us at westplano@cortland.com. Have a great day! -Your Cortland West Plano team 

Verified R.'s profile image
Verified R. 
2 years ago

Verified Renter Cortland west Plano definitely lived up to my expectations. Very well maintained and very strong maintenance team on ground. It’s definitely little pricier than others but I had smooth ride till now. 

Business response:

Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland West Plano 

Raj K.'s profile image
2 years ago

Good place The office people are nice. The apartment is well done and new. The park is very good. Walking trails and seating. Close to shops. Maintenance fast. Looking forward to the gym. I like the neighborhood. 

Business response:

Hi there, Thank you for taking the time to share your feedback with us. We love seeing these positive comments and are glad that you are like the neighborhood and your home! Let us know if we can do anything for you to help maintain a good experience. -Your team at Cortland West Plano 

*** *.'s profile image
2 years ago

Glad I stayed I’ve lived here for a few years now and was ready to move out in 2021. My maintenance wasn’t being fixed and my home needed updates. Nothing worked right and no one seemed to care. I’m glad I stayed. Cortland came in and made so many improvements! I moved to a renovated home and it’s a completely new world! We finally have pools, the place is clean now! It looks so much better but more importantly things work! And if I need help, they fix it! I’m really glad I stayed now. I love my home. I love the staff. I lov... read more

Business response:

Thank you so much for taking the time to post this! We love to hear you take pride in your home and stayed through the transition! We certainly have more to come and will continue to better your living experience and the experience for all others at our community. The park improvements to come are really going to be something great! Please bring your nephew in to the office when he visits, we’ve got some treats and goodies and would love to say hi! We’re here for anything you need! – Your Team at Cortland West Plano 

Jack B.'s profile image
2 years ago

Love it Great location and lovely park, new renovations and great layouts with good space. Very happy with my choice to move here. 

Business response:

Thank you so much for taking the time to leave us a review! We are thrilled to hear you love the improvements and amenities! We are vey happy with your choice to move here too! If you need anything, we’re here. – Your Team at Cortland West Plano 

Yusleiby A.'s profile image
Yusleiby A. 
2 years ago

unbearable place for you to sleep Living in this place is the worst! You can't sleep, because you're going to always hear your neighbor upstairs, walking loud! running, your apartment will vibrate from the loud noise they are going to make, and if you complain to the administration they only tell you that you should call the police! Call the police for heavy footsteps? Why is the apt built without sound protection? that's absurd!! but it is the only solution that they give you that you should call the police! because they ca... read more

Business response:

Hello, Thank you for taking the time to write a review. We regret to hear about the experience with neighbors above you. As the community is 24 years vintage, there will be some noise heard from neighbors, this happens in brand new communities also. We would be more than happy to explore a sound test and check for weak areas in subflooring,. We will need to plan with both homes so we urge you to reach out to westplano@cortland.com so we can learn more. We can also explore options to transfer you to a top floor to avoid someo... read more

Frequently asked questions about Cortland West Plano

How is Cortland West Plano rated?

Cortland West Plano has a 3.9 star rating with 1,387 reviews. 

When is Cortland West Plano open?

Cortland West Plano is closed now. It will open at 10:00 a.m. 

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