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Copper Lodge Apartment Homes
- Apartments
- Houston, TX
About this business
Location details
1000 Cypress Station Dr, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
just no!! Currently living here and have been here about 6 months and to say it in a nice way this place is not the vibe.the women in the front acts like she’s understating they aren’t your bathroom could be out of service for a whole month and they will not care at all the gym is always out of order the pool is always green and everything is just painted over any problems everywhere and I even spoke to a man that said his ceiling was on the ground for about 6 months and I saw it with my eyes save you money on top of all the... read more
Friends Apartment Had BLACK MOLD My friend had black mold in her apartment unit. She went to talk to them about getting it moved. They treated her as an inconvenience because she asked them to do something about it. The told her that the maintenance man would fix the problem. He came an painted over it. She told them that it was still a problem and got cussed out. The maintenance man ask what did she want him to do about it? Paint over it again? She emailed after email and then Their final response was to release her from he... read more
Find Some place else !! If I could leave no stars I would . Tub paint peels off make your shower look so unappealing. Our supposedly “upgraded” apartment unit had bed bugs and it took them 2 weeks to send somebody and when they did we were NOT home and they didn’t even leave a note saying what treatment was done and if they’ll be back again . Neighbors stomp all night long and people do not pick up after their pets . Gate works sometimes and sometimes it doesn’t . They will send someone to fix any issues 3 days before the re... read more
Horrible Management Management is extremely rude and unprofessional! Don’t let the stunning pictures fool you into moving here! Do yourself a huge favor and look elsewhere!
Business response:
Thank you for sharing your concerns. Knowing that you have this impression of our services is disappointing and we'd like an opportunity to provide a better experience moving forward. Please visit our office at your earliest convenience so that we may address your concerns and work together to resolve your comfort in our community. We appreciate your patience and look forward to assisting you. Sincerely, Tremelle M., Community Director - Copper Lodge
DONT MOVE HERE HORRIBLE!!!! Paint is peeling in bathtub, walls, and base boards. HAIR IS EVERYWHERE, maintenance never comes and when they do they knock hard and let themselves in with their maintenance key so there’s no trust or privacy!!! Leave a note or don’t enter the unit without notice or permission especially when rent is always paid on and before time!!!
Business response:
Thank you for your review and feedback. We're so concerned about these outstanding issues and feel that it would be beneficial to go over this in person. Please stop by our office at your convenience so we may work to implement prompt solutions to these maintenance issues and improve your stay as soon as possible. We hope to hear from you soon and look forward to finding a resolution together. Sincerely, Tremelle M., Community Director - Copper Lodge
TRASH This apartments maintenance is horrible they never get nothing fixed also this place has a major bug problem this is a waste of money
Business response:
Thank you for your review and feedback. It's important to us that you're comfortable in your home and we'd like to do our part in accomplishing this. We appreciate your patience and would like the chance to go over the pest control options that we have available. When you have a moment, please stop by our office. We hope to speak with you soon and look forward to addressing each of these issues to your satisfaction. Sincerely, Community Director - Copper Lodge
Staff is horrible part 2 I have a bathtub and paint is peeling up every time I take a shower. of course, front office says they can't fix it until I pretty much move out. But there is a new "assistant manager" but he said he couldn't help me.. So why are you there? Who are you assisting if there is no manager. Next, parking. You can come home late in the night if you want to but you wont have a parking spot. Its like I have a curfew. I have to come home before its super later or ill be driving around looking for a parking sp... read more
Dreams I Love These Apartments, I live here in the past with my husband and I fell in love, I’m trying to move back now. 10/10 recommended ??
Business response:
Thank you for your review. We'd absolutely love to have you back! Please reach out to us at CopperLodge@TICommunities.com when you are ready. We look forward to welcoming you back into our community. Sincerely, Andy B., Community Director - Copper Lodge
Do not Move Please This whole property is a disaster. Water leaks, Roaches, walls are bent,and everything in these apartments continues to break and damage. The worse part they never fix anything, they only come after you report the problem 5 times or more and when they do come, they never complete the repair. They repair guys do not speak English so you cannot communicate with them. Too many problems. Not a place to live with a family. They lie about everything. DO NOT MOVE. I will move from here too, as soon as my lease is... read more
Business response:
Hi and thank you for reaching out. We want our residents to love their homes, and we're saddened to hear that your experience has been anything less than 5-stars. Our team would like to speak with you to go over our pest control options, as well as go over any maintenance request you may have pending in our system. We appreciate your patience as we work to restore your happiness. Regards, Andy B., Community Director - Copper Lodge
Frequently asked questions about Copper Lodge Apartment Homes
How is Copper Lodge Apartment Homes rated?
Copper Lodge Apartment Homes has a 3.5 star rating with 414 reviews.
When is Copper Lodge Apartment Homes open?
Copper Lodge Apartment Homes is closed now. It will open tomorrow at 9:00 a.m.
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