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Coos Bay Toyota
- Coos Bay, OR
About this business
At Coos Bay Toyota we regard you like a member of the family, here you are #1. We offer New & Used vehicles for sale, work with over 100 different lenders. Every vehicle sold comes with our exceptional 12-Point Advantage that includes a Powertrain4Life Guarantee. Our Service & Parts Departments service most vehicles. All technicians are factory trained, 3 hold ASE Master's & 2 are also Toyota Master Diagnostic Technicians. We offer Express Maintenance & Repair services, free alignment check, brake service & much more. Free s... read more
Location details
2001 N Bayshore Dr, Coos Bay, OR, 97420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I booked a car a month ago at a very good advanced rate and planed a one week trip to California. One hour before I was to pick up the car, I get a call from the rental department saying they are not releasing any cars l, due to a technical problem. Upset, I asked if they could write a manual contract. I needed the car as I was leaving in the morning, took off work and am all packed. He said he couldn’t help me. Still upset, Later that day, I had a girlfriend call asking about a rental and was told they were all out. The lad... read more
Business response:
Thank you for taking the time to share your recent experience at Coos Bay Toyota. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Allyson Wilkins | allyson@coosbaytoyota.com
Poor customer service experience manager Lori is RUDE, lies along with Brady never knows what's going on.. one day your car is ready next day. Car never been looked at. Lori yells at customers then hangs up... very disgusting service ! Poor poor rating
Did not meet expectation- I took my vehicle in for scheduled servicing. When I scheduled the appointment I discussed in detail the services I wanted performed on my vehicle, at that time I was quoted a wait time of 2 hours. When I arrive the I again asked how long the requested services would take and I was quoted 2.5 to 3 hours. The service visit was over 4.5 hours and the facility misplaced my keys. I requested to speak to the service manaer Lori. Lori then explained to me that service time is not supposed to be quoted, an... read more
I like the ppl, but having to wait over 14 days for my Rav4 is a problem. Mr Post has kept in touch with us. The Credit union is getting concerned.
Business response:
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Allyson Wilkins | allyson@coosbaytoyota.com
While on vacation along the Oregon coast, we suffered a break-in that included smashing the passenger window. Although Coos Bay Toyota was completely booked, they found away to schedule us for the replacement of the window. I am forever thankful to them for helping us salvage our vacation. When I arrived, I was treated like a king! Thank you Coos Bay Toyota. Rick Payne - Boise, Idaho
Business response:
Thank you for your kind words about our team. We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Allyson Wilkins | allyson@coosbaytoyota.com
After buying my last Toyota Camry from this dealership in 2008, I am frustrated by the website requiring me to contact them regarding the price of their vehicles. What are you afraid od or hiding? Not very transparent. I was used to upfront, honest fealing with Toyota as a whole and now I am likely to seek a differwnt dealer and/ or brand to purchase.
This is the Awesome Greatest Toyota dealer in the USA bar none HAPPY customer Charles R . I would like to say I am always happy when I come to Coos Bay Toyota.From the car wash to service dept.I am treated like king always.And the Food in the sandwich coffee shop is five star.I will always go back to Coos Bay Toyota service center to get AWESOME service from Zach Toney He is the best Toyota has to offer at Coos Bay Toyota.This Toyota dealership shines AWESOME GREAT because of the great sales manger GLENN He runs a very well ... read more
Business response:
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121
I trusted this dealership the first time we bought there had a great manager when we went back a few years later asked for him they said he was fired so they had us work with Izzy he really took full advantage of car buying skills I’m now three years into this and still owe 4000 more than it’s worth please go out of town do not trust these people
customer service I have been doing business with Coos Bay Toyota for over 45 years. I have been very happy with their service , but none more than just recently. The service department has always done a good job. Steve, my salesman has always gone out of his way to help me, even after the sale has been completed, but my kudos today go with Glen and Amanda. They have spent hours helping me with a difficult situation, and have accomplished that to my extreme satisfaction. All the fore mentioned employees are a valuable asset t... read more
Business response:
Joyce, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Coos Bay Toyota's Service Department. Sheri Banes; sheri@coosbaytoyota.com; (541) 267-3121
Frequently asked questions about Coos Bay Toyota
How is Coos Bay Toyota rated?
Coos Bay Toyota has a 4.5 star rating with 1,013 reviews.
When is Coos Bay Toyota open?
Coos Bay Toyota is closed now. It will open at 8:30 a.m.
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