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Consumers Energy
- Electricity Suppliers
- Jackson, MI
About this business
Consumers Energy Company is Michigan s second-largest electric and natural gas utility, providing service to more than six million of the state s 10 million residents in all 68 counties in the Lower Peninsula. Principal cities served are Battle Creek, Bay City, Cadillac, Flint, Grand Rapids, Jackson, Kalamazoo, Midland, Muskegon and Saginaw. The company operates 12 coal-fired and two oil-fired generating plants, 13 hydroelectric plants, a pumped storage generating plant and several combustion-turbine plants that produce elec... read more
Location details
1 Energy Plaza, Jackson, MI, 49201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My bill was $25 a month for about 3 to 4 months on a house that we do not live in, it's empty & for sale. This was all summer. So September hits & they installed that new "Smart" meter & the bill goes up to $115 a month & $107 the next month. No one lives there! Nothing changed from one month to the next! They are saying that all of a sudden something in the house started using more electricity. I think that's a bunch of fecal matter! The new meter apparently has issues. They tested it today & they "say" it is functioning at... read more
Consumers energy customer support is the absolute worst I have ever delt with. To begin with, when I started my electric and gas with them in February of 2016, they only signed me up for electric service. As a result of this, they turned my gas off in the middle of winter. When I tried to get this issue resolved they told me the reason for it was a gas leak but I was the only one in a trailer park with my gas shut off. When I pointed this out they changed the story to it was for work in the area. I once again explained I was... read more
Energy companies are unfortunately a necessary evil, so there is not much getting around it. Consumers Energy is essentially my only option living in an apartment. My energy bill is normally about $65, which is fine. But my last bill was, without exaggeration, $200 more than usual. I contacted them about this and they explained that essentially they hadn't charged me enough for prior months and those discrepancies were piled into one month's payments. Had I not contacted them at all I would have been left with no explanation... read more
How could you give this company and A+ you clearly are paid off. This is the dirtiest, scummy, incompetent company around. They have been illegally charging me for services without my approval that I haven't used and in 4 months time my bills have more than tripled without any change in use of electricity. And to top it all off they will not return phone calls and I have had a customer service rep hang up on me.
Frequently asked questions about Consumers Energy
How is Consumers Energy rated?
Consumers Energy has a 1.5 star rating with 89 reviews.
When is Consumers Energy open?
Consumers Energy is closed now. It will open tomorrow at 8:00 a.m.
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