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Conn's HomePlus

4.4

About this business

Per state & county guidelines, social distancing is practiced at Conn's store. We sincerely appreciate your patience and understanding during this unprecedented time. 

Location details

4818 S Padre Island Dr, Apt 38, Corpus Christi, TX, 78411, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat9:00 a.m. to 9:30 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.47,078 reviews
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Tabatha B.'s profile image
Tabatha B. 
3 years ago

It was the best. Very nice and helpful with everything we needed 

Business response:

We are glad to see that you are satisfied with your experience. We look forward to working with you in the future. 

Quinn R's profile image
Quinn R 
3 years ago

I want a TV so I got one from here they mess up my TV don't want to fix it or take it back now they got my credit score to a 530 from a 7 smh I need this fixed please here me out I need this fix now 

Business response:

Thank you for sharing your experience with us. We can assure you that this is not the level of customer service we strive to provide our customers. We have located your information and will be in contact with you. 

Ona W.'s profile image
Ona W. 
3 years ago

Delivery was excellent. The delivery guys were courteous and quite efficient. They moved items out of the way that could have gotten broken. Pictures on wall were quickly straighten out by them. Thanks for your service to even small details. 

Business response:

Thank you for sharing your feedback with us. We are excited to see that you are satisfied with your delivery experience. We hope to see you again in the future. 

Dionne W.'s profile image
Dionne W. 
3 years ago

We purchased a massage chair from Conns Home Plus. We notified them the chair wasn’t working properly so they brought us another chair. The second chair wast working properly either and sounded like a train on the track. We went to the store and showed management the video with the sound the chair is making. We told them after having two chairs we didn’t want a third chair to have the same problem. They tried delivering the third chair and we told them we wasn’t taking a third chair. They had the second and third chair on th... read more

Business response:

Thank you for sharing your experience with us. We are sorry to see that you are not satisfied with your merchandise. We show that we have received your concerns on a different platform where we will continue all communications. If you have any additional concerns, please contact us at BBBreview@conns.zendesk.com. 

Bridget M.'s profile image
Bridget M. 
3 years ago

Excellent customer service. I highly recommend Conn's. Fast and efficient. 

Business response:

Thank you for sharing yo9ur feedback with us. We are glad to see that we have met your expectations. Please come back and see us again. 

Kim M's profile image
Kim M 
3 years ago

The salesperson was great and the delivery arrived on time. Unfortunately, the installation was a disappointment. 

Business response:

Kim, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. 

Michael H.'s profile image
Michael H. 
3 years ago

Always a pleasure to come here, Great friendly staff knowledgeable, Was very patient while we made our selection, Katrina was awesome Couldn't ask for better customer service She went beyond to meet our needs... 

Business response:

Michael, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. 

Maricela R.'s profile image
Maricela R. 
3 years ago

Fueron amables rapidos cuidadosos con la mercancia,nos escucharon nuestra opinion donde qerimos la mercancia.opinaron igual.nos preguntaron se estabamos contentos donde lo acomodaron si podian aser algo mas por nosotros?. Pero todo qedo vien.Gracias 

Anne J's profile image
Anne J 
3 years ago

Absolutely terrible customer service. Told me that my washer- which is under extended warranty- couldn’t be fixed but I had to wait for them to order parts and try to fix it at least 3 more times before even thinking of a replacement. I’ve been without a functioning washer for 2 months and been getting the run around. Would give 0 stars if I could 

Business response:

We are sorry to see that you are having issues with your merchandise, Anne. We can assure you that this is not the way we want our customers to feel. We have received your concerns on a different platform where we will continue all communications. 

Frequently asked questions about Conn's HomePlus

How is Conn's HomePlus rated?

Conn's HomePlus has a 4.4 star rating with 7,078 reviews. 

When is Conn's HomePlus open?

Conn's HomePlus is open now. It will close at 9:30 p.m.  

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