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Concept2, Inc. specializes in unique rowing machines and equipment.
105 Industrial Park Dr, Morrisville, VT, 05661, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:00 p.m. | |
Tue | 7:30 a.m. to 5:00 p.m. | |
Wed | 7:30 a.m. to 5:00 p.m. | |
Thu | 7:30 a.m. to 5:00 p.m. | |
Fri | 7:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The worst customer service for an equipment company. We have had our rower for 2 years, now the device that houses the recording and the erg output isn't working. Called customer service, they said it was the battery. Change the battery, there was corrosion on the circuit board. CS said to clean it with peroxide, we did that. Still doesn't work. We spent $2000 for this machine and they don back up their product for 125$ part. I would not buy one.
Business response:
Glad to hear we were able to help you out!
Exceptional customer service. Period. Quality products and great programming. Can’t say enough positive things and this company, their employees and their products. As a garage gym owner and personal trainer I highly recommend. I own the SkiErg, rower and BikeERG. Keep up the amazing work @Concept2 Inc
Use my Concept 2 rower and skierg daily - great machines!
Love there machines. Just got the bike erg. Totally awesome machine
Concept2, Inc. has a 4.8 star rating with 289 reviews.
Concept2, Inc. is closed now. It will open on Monday at 7:30 a.m.
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