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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Rob G's profile image
Rob G 
3 years ago

Dominic came out to do an inspection on our basement and he was professional, knowledgeable and courteous. He was very helpful answering all of our questions and was very good about giving us his honest recommendations. 

Business response:

Hello! We're glad you had a great experience and appreciate your review. We'll be sure to share with him. - BQ Basements and Concrete 

Joseph B.'s profile image
Joseph B. 
3 years ago

Worst company to deal with ever. Called them for a quote in Jan. 2021 to level out my floors and the original salesman Brian **** came out and was very professional and easy to work with. He quoted me ***** to do the job. We did not get the job done then due to lack of funds. We had are currently trying to sell our house so we called them back out to get a updated quote to get the job done this past month. Brian no longer works with with so Aaron ***** came out and from the time he stepped in my door he bad mouth Brian **** ... read more

Business response:

Hello. Thank you for bringing this to our attention. We do not take this situation lightly and have sent your concerns mentioned to our management team. - Indiana Foundation Service 

Michael T's profile image
Michael T 
3 years ago

Justin, Ethan, and Joel were great to work with. They were on time and made quick work of our structural fix, all the while taking the time to explain what they are doing. Highly recommend! 

Bill and Marsha H's profile image
Bill and Marsha H 
3 years ago

We used Ohio Basement Authority for repairs needed in our basement. Travis Burkart, Field Inspector, met with us and told us what was needed and what to expect with the repair process. Everything Travis told us would happen, did happen! The first crew that stabilized our basement, Zane P, Curtis H & Jordan A, did an outstanding job of explaining the procedure, the equipment they used and how it worked. The team work that these three men did was amazing and very professional. They worked very hard and tried to keep as much me... read more

Shawn P's profile image
Shawn P 
3 years ago

Got a track system installed to waterproof our basement. Communication was good, cost competitive and some items we thought would need done were not an issue which reduced the costs. Josiah C, Mike D and Noah H were very good about taking my questions and being proactive reaching out when they had questions or needed decisions by me. 

Ann G's profile image
Ann G 
3 years ago

Mitch ******** came to do my annual check up. He called to let me know he was on the way and his expected time of arrival. He did a thorough inspection of the basement and made sure water was flowing freely to the street. He explained everything thoroughly and gave me some options to further protect the foundation. I highly recommend Ohio Basement Authority and in particular Mitch ********* 

Business response:

Thank you so much for this review! We're glad he was able to show you a stellar experience and we appreciate your recommendation. - Ohio Basement Authority 

Joe S's profile image
Joe S 
3 years ago

Luke ***** has been one of the best technicians to come to our home. He is very knowledgeable and very professional. He is thorough in his work and makes sure I understand any and all issues that may need to be addressed. 

Business response:

Hello! Thank you so much for leaving us a review! We'll be sure to share with him. - Tar Heel Basement Systems 

Brian m's profile image
Brian m 
3 years ago

Thus far I am extremely pleased with this company, Preston **** was excellent on figuring out the problem. Super clear on what the problems/solutions would be and I feel he went above and beyond with everything even came back a second day to work around my schedule. 

Business response:

Hi! We're glad he was able to show you a great experience. - Ohio Basement Authority 

Vernon W's profile image
Vernon W 
3 years ago

I have also had a terrible experience with ********* ************** Their system failed, and no service response for 2 weeks. I have a situation that needs immediate attention so i feel i most find another contractor. I no longer feel comfortable with ********* ,if they can't fix it the first time should i be comfortable they will fix the second time i dont know, filing complaint for others future reference. 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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