Complete Basement Systems

Bobby D. 

on BBB

3 years ago

Unfortunately, FSM completely flooded our basement and our neighbors basement and garage after placing the drywell in the incorrect location. They only called back after my husband left a negative review because one of the employees who did our job said that is the only way they will respond. Due to their incompetence I had to stay up for a 24 hour period while 6 months pregnant along with my husband to keep our basement from being flooded until we could get an emergency plumber out. After they finally called back Randy said... read more

Alan B 

on BBB

3 years ago

If I could give AFS rep Tom F***** a 6-star...I would. What an amazing wealth of knowledge! Highly Recommended!!! 

Allaventris W 

on BBB

3 years ago

Whenever I had a concern, they were responsive and the staff were always professional-whether in person or over the phone. 

Nathan G. 

on BBB

3 years ago

Mitchell Spurlock is amazing. Called and showed up right on time. Spent next to no time looking at my pump and was able to solve the issue. Definitely will ask for him if I need service in the future. 

Thomas K. 

on BBB

3 years ago

Just had an annual check on our crawl space by Kenny Sizemore of Ohio Basement Authority. Very professional, very careful, and really informative service. Definitely five stars. 

Francisco S 

on BBB

3 years ago

I had two tasks for BakerÂ’s: Wall Anchors and “I” beam with Smart Jacks. Wall Anchors to stop my basement wall from moving into the foundation and the “I” beam to reinforce my kitchen floor. The team of installers were excellent! Thanks team Baker: Jeremy, **** C. and Mike! 

Shirley K 

on BBB

3 years ago

Had wall anchors and basement gutter system installed. Everyone I dealt with was courteous and professional. Travis explained the process and answered all my questions. the first stage of the job was completed by workers Kyle, Caden and Tyler. The second stage was completed by Atilio, Brayon, Jose, Widman and Erick. The job was done on time and the clean up was excellent 

Anthony R 

on BBB

3 years ago

I used Ohio Basement Authority to replace the support beam in the garage. Caleb W. came out to quote the job and another potential project. He was very thorough in his explantations and recommendations. The installation team (Caleb T., Dustin S., and Hunter B.) was extremely professional and did a fantastic job completing the project. I was continuously impressed throughout the process and I would highly recommend Ohio Basement Authority. 

David A 

on BBB

3 years ago

Thanks to Jacob M, Anthony, Bill, and Tony for a pragmatic and professional job! Baker's process is always transparent, detail-oriented, and by the book. We are repeat customers -- when we bought our new house, we knew we could count on Baker's to waterproof the basement. Jacob and the rest of the crew finished the job on time and under budget, without cutting corners, despite the snow and unexpectedly complex basement walls.