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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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April G's profile image
April G 
3 years ago

I dealt with Jake from Mount Valley Foundation Charleston. He was excellent. Prompt. Courteous. Professional. He answered my questions and was clearly a subject matter expert. I would not hesitate to deal with Mount Valley. 

Business response:

Hi! We're glad he was able to show you a great experience. - Mount Valley Foundation Services 

Violet H's profile image
Violet H 
3 years ago

Bakers waterproofing is excellent. WeÂ’ve used them since 1998 and are happy with all results. Our almost 9-year old sump pump quit working after a 25-hour power outage last week. Today, Steve Thompson came and did a thorough cleaning of it and got it working again. He was so helpful in answering all our questions. We decided to replace the pump anyhow due to its age. Another great experience with BakerÂ’s Waterproofing! 

Business response:

Hello! That's awesome our team provided a great experience, and we appreciate your feedback. We'll be sure to share with the team. - Baker's Waterproofing 

Bryan S's profile image
Bryan S 
3 years ago

I have used DryPro in December 2021 and February 2022 yesterday. The work they did under my house was well done. I had foundation, insulation and dry barrier done. I would use them again- especially Cody B and Chad R. Really all the workers did a great job. My only complaint was not really a central person to call, it seemed I talked to multiple people over the last three months to coordinate everything. Bryan S Charlotte, NC 

Rachel T's profile image
Rachel T 
3 years ago

We are very happy with the service we have received from Bakers. Steve was super nice and very professional. 

Business response:

Excellent! Thank you for leaving us this review. WeÂ’ll be sure to share with him. - Baker's Waterproofing 

Patricia W's profile image
Patricia W 
3 years ago

Kenny Sizemore from Ohio Basement Authority just left my house after checking my sump pump. He was very thorough and explained everything to me very clearly. He fixed the problem and checked out the crawlspace. I would highly recommend Ohio Basement Authority and Kenny Sizemore and will request Kenny when I have inspections and work done in the future. 

Gary K's profile image
Gary K 
3 years ago

Ohio Basement Authority was a pleasure to work with from start to finish. Very professional and courteous salesman and work crew. Only settled on what was needed to fix my repairs and didnÂ’t try to up-charge to a service that was not needed. Will recommend this company to all my patients! Thanks for a job well done! Dr. Gary 

Tony A's profile image
Tony A 
3 years ago

Had them install a new crawl space encapsulation system in our crawl space... Setup to do the work. Because the walls were "taller" then their wall insulation they left gaps without insulation and the taped over everything. They installed the dehumidifier near a wall so limiting circulation AND INSTALLED THE SUMP PUMP WRONG, causing the water to puddle in the crawl space. Called to have them fix it, but they would not come out for 2 WEEKS! then day it was scheduled to be fixed, they decide to come out that afternoon "when th... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we can learn more from our customers. We have brought your comments to our management team's attention for their review. - Tar Heel Basement Systems 

Marlene S's profile image
Marlene S 
3 years ago

David presented very well, very thorough and professional, arrived right on time. 

Business response:

Excellent! Thank you for leaving us this review. We'll be sure to share with him. - Groundworks 

Adam C's profile image
Adam C 
3 years ago

The company was prompt, did a in depth inspection, Tyler was super nice and went over all the options for the job with me, gave me quotes and the options for payment plans as well if I needed them. 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open tomorrow at 9:00 a.m. 

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