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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Jason T's profile image
Jason T 
4 years ago

Great experience. Kyle R., Ryan K, and Michael C were experts, worked efficiently, and did incredible work. We have a very old house downtown with a stone foundation, and these guys solved our water issue. Great work. 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority 

Robert F's profile image
Robert F 
4 years ago

I know its long but please read WHOLE REVIEW! If I could give NEGATIVE stars I would. I had them come out to look at a couple foundation cracks and some concrete to be leveled. The guy that came out said everything looked normal and he would just suggest having the cracks sealed before finishing the basement. They sealed them and still had to end up coming out again because they only sealed half of the crack(hard to get them out again in a timely fashion to fix/finish) He then told me he could fix the concrete outside very e... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred. We take our customers' experience very seriously and with your feedback, we are able to learn more from our customers. We have brought your comments to our management team's attention. - Complete Basement Systems 

Lee K's profile image
Lee K 
4 years ago

Zach H and Nick F did fantastic work on our basement. Work was completed in a timely manner and they left the basement cleaner than when they got there. 

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority 

Steve B's profile image
Steve B 
4 years ago

Great service by the 3 installers, Atilio, Brayan, and Jose. Polite and professional. Very clean job and proper cleanup 

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority 

Julie M.'s profile image
Julie M. 
4 years ago

Crew arrived on time, did their work efficiently and professionally. At the end they explained everything to us and made sure we didnt have questions. Nothing was left behind and everything was cleaned up. Highly recommend Martin, Brandon & Austin! 

Business response:

Martin and his crew appreciate your review! Everyone at Baker's is glad to hear you had such a positive experience with the team. 

Dave L.'s profile image
Dave L. 
4 years ago

Allen, Wilmer and Caleb just finished installing a new sump pit, sump pump and battery backup, along with installing new downspout and sump pump drain lines to the street. They were professional and efficient. Great job! 

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority 

Natalie F's profile image
Natalie F 
4 years ago

Very pleased with the service from start to finish. We have access to equipment and choose to do some of the work ourselves. Darrel went over and beyond by coming to our house to make sure we had dug around our house appropriately so the team was ready to install the piers. Jackson and team also did a great job. Jackson explained what work was being done and even called my husband to explain the paperwork after going over everything with me. Thank you Darrel, Jackson and team, great customer service. I would recommend Founda... read more

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Foundation Recovery Systems 

Mark S's profile image
Mark S 
4 years ago

Steven ********** completed a very successful warranty repair for us today. Steven is very competent and professional and Ohio Basement Authority stands behind its work. Mark S 

Business response:

Hello! Thank you so for this stellar review. We're glad he provided you with an excellent service. – Ohio Basement Authority 

Greg B's profile image
Greg B 
4 years ago

Tyler and Ivan did great work and kept me informed of progress along the way. 

Business response:

Hi! We're glad our team was able to show you an awesome experience. We'll be sure to share with each team member! - Ohio Basement Authority 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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