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Complete Basement Systems

4.5

About this business

Location details

5695 Parachute Cir, Colorado Springs, CO, 80916, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.51,657 reviews
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Denise L's profile image
Denise L 
4 years ago

My experience with Ohio Basement Authority has been nothing but positive. The crew that arrived was so efficient and polite, working straight through until the work was done. Braydon D. was very professional and knowledgeable along with Zane P. and Jordan A. They arrived on time, went right to work, answered any questions I had, removed debris, and even cleaned up. Charged me no more than what was quoted. Nick, our initial contact was, also, professional and easy to work with. They did an expert job! 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority 

K. Jones's profile image
K. Jones 
4 years ago

Atilio, Brayan and Jose did an awesome job. Professional attitude, kept us in the loop, quality work. 

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority 

Lee S.'s profile image
Lee S. 
4 years ago

Basement authority did a great job installing my drain to the curb. I loved how well they cleaned up & reset my sod as well as avoided harmful ng my irrigation system & dog fence. Peyton ****** Thomas & Caleb were part of the crew 

Business response:

Wow! We're glad our team was able to show you a stellar experience and we appreciate you taking the time to share this review. We'll be sure to share with each team member! - Ohio Basement Authority 

Melissa O's profile image
Melissa O 
4 years ago

Very professional, friendly and honest. We ran into some unforseen problems with our foundation and they were very honest with our options and how to fix it without putting any pressure on us. I would definitely recommend them to friends and family. 

Shannon B.'s profile image
Shannon B. 
4 years ago

OBA Derrick P. And Jaylon C. are amazing installers for an egress window and I would recommend them to anyone. They were polite, professional, and made good conversation. OBA Kyle R., Ryan K., and Michael C. Are also great installers for structural beams and poles etc. They were polite and helped save one of my kids from almost stepping into the wet cement. Ohio Basement Authority Clark, Mike, and service team were all polite and took care of all concerns from top to bottom. They communicated well with each other and always ... read more

Business response:

Hello! Thank you for taking time to submit a review about your experience with our company. We appreciate your thoughtful, detailed account of how we were able to deliver great results. We take tremendous care to provide the highest level of service possible during every project—and it’s awesome to be recognized for our efforts. - Ohio Basement Authority 

Diane G's profile image
Diane G 
4 years ago

Thomas ****** and Randy ****** did an outstanding job. They communicated the whole process well to us, answering all our questions as well. Excellent work! 

Business response:

Hi! We are incredibly grateful that you took the time out to leave us this note. Our company views customer satisfaction as top priority and we are committed to excellent service. - Ohio Basement Authority 

Jen H's profile image
Jen H 
4 years ago

Great work in collaboration with Columbus! Workers Peyton ***** and Caleb **** fabulous! 

Business response:

Thank you for taking the time to leave us such an awesome review. We always strive to deliver great experiences consistently and we appreciate your feedback! - Ohio Basement Authority 

Keely J.'s profile image
Keely J. 
4 years ago

The crew that was here today was awesome, it was Atilio & Jose. They were very polite, respectful and cleaned up after themselves. I would definitely recommend them to anyone. 

Business response:

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority 

Herbert B's profile image
Herbert B 
4 years ago

First I had a gentleman to come out to fix my concrete porch and fix my concrete ramp to my shed with new concrete and got a bid from him and planned on getting more than one bid to decide what was going to be better. Then had Foundation Repair systems come out and give me a bid to fix the same. He took measurements for both and added my side walks to his estimate assuring me that by injecting their Polyurethane Foam would be able to raise the porch and all the sinking places in the sidewalk. Then using epoxy injection in th... read more

Business response:

Hello. Thank you for bringing this to our attention. We apologize for the issues that occurred during the project. We take our customers' experience very seriously and with your feedback, we are able to learn more from our customers. We have brought your comments to our management team's attention and someone will be reaching out shortly. - Foundation Recovery Systems 

Frequently asked questions about Complete Basement Systems

How is Complete Basement Systems rated?

Complete Basement Systems has a 4.5 star rating with 1,657 reviews. 

When is Complete Basement Systems open?

Complete Basement Systems is closed now. It will open at 9:00 a.m. 

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