Competition INFINITI

bdkane 

on DealerRater

13 years ago

I leased a 2011 QX56 in 11/2010, vehicle ran fine for 12k miles. On 9/12/2011 vehicle needed to be towed for it would not start, taken to Competition Infiniti they find nothing wrong. 2 week later, 9/23 the vehicle has a dead battery again- call roadside they come and tow it again - *** please note when I say dead battery, the vehicle was running and charging fine, nothing left on, when attempted to restart 5 minutes after turning off - totally dead - no click - NOTHING*** Again, deal can find nothing wrong - blames factory ... read more

Competetioninfinitiisbad 

on DealerRater

13 years ago

Terrible dealership. Sold service contract for services that can't even be performed on vehicle. You are just another sale to them. Waste of time and money. Service is even worse! Take your money, you car, and RUN fast. 

kthclement 

on DealerRater

14 years ago

I have been taking my M-35x to Competition Infinity for the past 3 years. All of the Service Reps., Charlie, Nick and Jan have been upfront and honest with me everytime. I have a very busy work schedule as a physian and they always make sure they have a loner car waiting upon my arrival and never keep me waiting or the other customers from what I can see. Their communication is excellent, They call me when they have a diagnosis and are very fair with there prices and its ready when they say it will be ready. When I pick up m... read more

thew60 

on DealerRater

14 years ago

I was in the market for a preowned G35x sedan. Initial experience was nice. Was greeted at the door with a smile and was hooked up to a salesman in the preowned dept. He took my wife and I out to the lot to show me the selection of cars he had. I think I knew more about the cars than he did. He also seemed more interested in telling me about his Beemer parked in the lot. We test drove several cars and after an hour I finally found a car that I was interested in. We head inside to talk price. All downhill from there. We sat a... read more

kmsmith 

on DealerRater

14 years ago

Competition Infiniti is the worst dealership. Darlene, the business manager, initially offered a good financing rate, but by the time I was supposed to get the car everything had changed. It changed because she didn't submit the paperwork in a timely fashion and I missed the deal infiniti was offering. Darlene only cared about trying to get me to buy accessories, having things done such as window tinting, etc. I believe she makes a commission off of these type of things. Also, the salespeople were incompetent and rude. The s... read more

NewG37 

on DealerRater

15 years ago

I called Competition Infiniti with the mind set of getting a new lease with zero down. They were able to get back to me within 5 minutes, had the new g37 coupe available for me. I went in, and while i was there, Kyle helped me pick out my car. Darlene was the sweetest you can get. She approved me for the car without a cosignor being that i already have an existing auto-loan. I was literally in Infiniti for no more than 45 minutes. I picked out my car, test drove it and everyone was pleasant. I advised them that i wouldn't ha... read more

festante 

on DealerRater

15 years ago

I went to the dealership for SVC engine light. Was told it was Ex Sprocket. Picked the car up and noticed it wasn't running right. Brought the car back and also said there was a humming noise . They had to redo the first job and told me the front tires were cupped and that was my problem.When I called back and spoke to Robert Rice the service manager about this he told me to get a file number from consumer affairs. I went to an independent tire place and they told me there is a suspension problem.The dealership is Competitio... read more

finalguy 

on DealerRater

16 years ago

I contacted with this dealer for about a month. Finally they offered me an acceptable price OVER THE PHONE. After I said OK, they kept pushing me to pay $2500 deposit with my credit card to reserve that car. I refused to do so, because I want to see the car first to make sure it is exactly the model and the color I want. Today I drove more 50 miles to them, and met with the exact sale man to whom I talked over the phone. To my surprise, he said he never give me that price. Instead he gave me a price that is $500 higher. This... read more

Richard F. 

on DealerRater

17 years ago

Service Dept. did NOT complete pre-scheduled warranty (delivery problem) work. Service Manager and Assistant Service Manager never followed-up, as agreed with me, to bring the car back in.