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Competition INFINITI

4.8

About this business

Location details

587 Middle Country Rd, St James, NY, 11780, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.82,497 reviews
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Kenny's profile image
Kenny 
7 years ago

Simple Oil Chamge On Friday 4/19/2019 approximately 10:00 AM I brought my car in for service. When I arrived I was greeted by a service member at my car and escorted to the receptionist desk to sign in. I was greeted again by other service members in the waiting area with a simple good morning, and was ask the reason for my visit. I explained that I was in for just a oil change, and I also had a little concern about my brakes. At this time I was assigned a service team member Chris Alman. I explained to Chris my concern abou... read more

Business response:

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. 

Deecost's profile image
Deecost 
7 years ago

Great experience! I have gone to many dealers. This is one of the most professional ones I’ve been too. Vinny Q was my sales man and he was so helpful and honest. Akida was also very helpful and explained everything thoroughly. 

Business response:

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future. 

Panatha1908's profile image
Panatha1908 
7 years ago

Great for service. Ask for Robert Gould. Helped me as place was closing for a flat tire. Provided loaner car on very short notice and gave me a good price on oil change and brakes. Car wash was a nice touch 

Business response:

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. 

Soulpatch72's profile image
Soulpatch72 
7 years ago

Service Experience I had a minor issue with my Q50S that was handled under warranty. Chris Copabianco in the service department is always a pleasure to deal with at the Smithtown, NY location. He's attentive, personable and makes the experience as easy and convenient as possible. 

Business response:

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. 

Karol's profile image
Karol 
7 years ago

Excellent first experience with Competition Infinity Could not be more pleased with my experience at this dealership. I bought a car from Carvana and had some issues with the headlights and went to Competition to have it checked out. Had the good fortune of pulling into the dealership in the morning and having Chris Capobianco as my service advisor. This is the first time I have owned anything other than an Audi so Chris had to deal with a lot of questions about the usage of the instrumentation of the car along with the serv... read more

Business response:

Hi Karol, Thank you for taking the time to share this wonderful feedback! We are delighted to hear that Chris provided you with thorough and straightforward service- on top of a seamless overall experience. We are so glad that we could ultimately get your vehicular issues resolved, as your safety is our utmost priority. If there is anything more we may help you with in the future, please do not hesitate to let us know. 

Ashleym's profile image
Ashleym 
7 years ago

Great experience! This was by far the best car buying experience I have ever had. Adam was helpful, friendly and knowledgeable. He wasn’t too pushy and we actually enjoyed our time with him. He even had coloring books to occupy my young child . Would totally recommend Adam and everyone else at Competitions Infiniti. 

Business response:

Hi Ashley, Thank you so much for your amazing feedback! We are happy to hear that Adam went above and beyond to ensure that your entire family had an enjoyable time at our dealership! We appreciate the opportunity to work with you, and we are thrilled that you found this to be your best car-buying experience yet. We hope you enjoy your new vehicle! 

Mriv5's profile image
Mriv5 
7 years ago

Excellent/ Easy Service I do not enjoy the anticipated difficulties in getting a new car, like most people. I spoke with personnel from numerous dealerships and was very lucky to get Anthony Davis at Competition Infiniti . Everything was straightforward and I was pleasantly surprised how well the transaction went. Anthony was informative and addressed any of my concerns. Even after the deal was done he still continued with his excellent service. I found them to be fair and I would go there again. Thank you. 

Business response:

We believe that car-buying should be an positive experience, and we are so glad that Anthony could make your purchasing process so smooth and straightforward! We hope you enjoy your new vehicle, and we look forward to the opportunity to work with you again! If you have any questions or concerns in the future, please do not hesitate to give us a call! 

Joey Jack's profile image
Joey Jack 
7 years ago

First class treatment I leased my 2019 qx50 from Paul in sales who was paired with me by one of the best sales managers in the business, Rob Hoffman. This morning I came in for service and had to leave a good review. I’ve never dealt with a more polite and curtious staff. The service department is so far from what I’m used to and I couldn’t be happier. Treat yourself and come down to Competion INFINITI and see what first class treatment is supposed to be. 

Business response:

Hi Joey, We appreciate you taking the time to share this incredible feedback, and we are so honored by all of your kind words. We are so delighted that Rob took exceptional care of you, and he will be proud to know that his service exceeded your expectations. Your satisfaction is our utmost priority, and we hope to continue serving you and each of your future automotive needs. 

MikeA's profile image
MikeA 
7 years ago

Competition infiniti St James, Robert Gould excellent The service department at Competition is excellent. Robert Gould and his team were very curtious. They explained exactly what they were doing, and recommended future service without being aggressively pushy. I would definitely recommend Compeition 

Business response:

Hi Mike, We are honored by your high regards, and we are so pleased that you found our service to be both pressure-free and reliable! We thank you for leaving us this wonderful recommendation, and we hope to see you again when the time comes for your next service. 

Frequently asked questions about Competition INFINITI

How is Competition INFINITI rated?

Competition INFINITI has a 4.8 star rating with 2,497 reviews. 

When is Competition INFINITI open?

Competition INFINITI is closed now. It will open tomorrow at 9:00 a.m. 

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