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CommunityAmerica Credit Union
- Finance
- Lenexa, KS
About this business
Location details
9777 Ridge Dr, Lenexa, KS, 66219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedI've recently had to venture out on my own and needed to buy a car, and because my Check deposit goes here, I decided to go with them for my loan, now I have a checking and savings account, and I just earned $150.00 back on purchases I've made. WOOT WOOT! How exciting! Thank you CACU!
Business response:
We love hearing this, Ericka! Thanks so much for making us your financial go-to. We are to have you as a part of our CommunityAmerica family! -Cara
Thank you guys so much with the issues we had been having helping our daughter cash her check, and so many other things you have helped us with over the years we have been with you.
This is my first day being with your bank & I must say that I'm very impressed. To the customer service. The professionalism of the employees. The willingness to help & answer any of my questions, wether it's by email or via phone call. Absoulety Superb in all categories. The banking app is so helpful. It allows me to keep track of all of my transactions history. Categorize budgeting & spending. The ability to put savings account money to my checking account and vice versa in an instant is just lovely. I can also cash in my ... read more
Business response:
You've made our day, Jose! We pride ourselves in providing above and beyond member service, and Chris is an excellent example of that. Welcome to our CommunityAmerica family! -Cara
This bank is by far the worst customer service. My girlfriend has spent 15 hours over 2 day on hold. She has not been able to touch her money for a month. All because the fruad department cant fix anything. She was on hold for 8 straight hours. All to get hung up on at 9pm. I am telling everyone I know and dont know to stop doing business with this awful bank. I am so mad right now, I am seeing red. Do you think anyone at this bank is losing sleep over us not being able to buy my 10 month old baby diapers, formula or to get ... read more
Business response:
Hi Chris-We sincerely apologize for the frustration. We hear you and have responded to your private message. A manager will giving you a call shortly to learn more about what's going on. -Cara
Very good management, always working hard to keep your business private.
Business response:
Thanks for the kind words, Claire! Please let us know if there has been one branch or teammate that you've found especially helpful! :) -Cara
Jennie with CACU Insurance has been amazing to work with. She responded to my inquiry within hours and had me set up with a home and auto quote before the end of the day. She's checked in with us throughout the entire process and has made us feel like we were her only priority. I highly recommend you talk to CACU for your insurance needs!
It was unbelievable that I got a loan worth ($ 100,000 USD) from a legitimate loan company that helped me get a loan from me, I tried a different service but I couldn't get a loan from that service. Some of them will ask me to fill a lot of documents and at the end of the day it won't end well. But I am happy after meeting with new American funding, I managed to get a loan of ($ 100000 USD) now my business is going well and I want to let you all know today because it is 100 % fast and reliable. I'm paying back the loan I got... read more
You have lied to me twice now.
Business response:
Hi Mary! We apologize for any frustration. One of our teammates is going to give you a call to learn more about what's going on. We look forward to talking with you! -Cara
We've been trying to move forward with the pre-approval process for weeks now, I've seen email after email to the mortgage lender Kent who has not responded. So disappointed.
Business response:
Thank you for the review, Aaron. Member service is extremely important to us and we're sorry that your experience hasn't been top notch. One of our teammates will be giving you a call to learn more about what's going on. -Cara
Frequently asked questions about CommunityAmerica Credit Union
How is CommunityAmerica Credit Union rated?
CommunityAmerica Credit Union has a 4.5 star rating with 1,084 reviews.
When is CommunityAmerica Credit Union open?
CommunityAmerica Credit Union is closed now. It will open at 8:00 a.m.
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