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Collette

4.5

About this business

Collette's mission is to enhance life's journey by creating extraordinary travel experiences. 

Location details

162 Middle St, Pawtucket, RI, 02860, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5648 reviews
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Mary Padian's profile image
Mary Padian 
recommend  Recommended
4 years ago

EVERY BODY SHOULD PAY ATTENTION TO THIS, IT REALLY SURPPORT MY BUSSINESS AND HELPED ME ALLOT IN MY FINANCIAL NEEDS. I was lucky enough to get to know Mr Jack tyler in my Forex trading career. Since then my trading has increased a lot. What can i say... Mr Jack Tyler provided an Unique trading earnings. It is really one of a kind and has it's own league. But i can confidently say that, Mr Jack tyler trading is the most useful and has really increase my life and family standard. I Invested $1000 and make $9,500 after just seve... read more

Kathleen M Miller's profile image
Kathleen M Miller 
recommend  Recommended
4 years ago

Just finished up our South Dakota tour. It was great. Saw a ton of great sites like Mount Rushmore, crazy horse, badlands, devils tower. Beth our guide was great and very knowledgeable. Being the first trip out during COVID-19 I was a little worried but they went above and beyond to put us at ease. Clean bus everyday, spacing out of guests, keeping the same seats everyday and provided masks for everyone. I can not say enough about our trip. We took our two children ages 13 and 14 and they really learned so much. I will defin... read more

Ray Lamy's profile image
Ray Lamy 
4 years ago

My travel agency book a trip to Germany in June for two of us. I was charged $1,250 for each of us on June 12th and then was charged again for $1,250 for both of us again on June 14th. After week of calling them I got a return call and was told it would take up to 90 days to get a refund. Imagine 3 months before I get back my $5,000. That is the type of business they perform and none of us should have to deal with companies like this one. We weary with your money. Once burnt, but not twice! There are many other travel compan... read more

Melissa Verdugo's profile image
Melissa Verdugo 
4 years ago

Booked a tour of Greece in September through this agency pre Covid19. We cancelled due to COVID19 back in May. We went through Marriott Vacation Club which uses Collette - and only Collette - as a third party vendor. In other words, MVC washes its hands as soon as the transaction is complete. That was understood. Collette did refund the "points" used for the trip but held on to the $700 travel insurance. Again, that was understood, pre Covid19. They certainly are within the legality of the contract. However, in view of the c... read more

Kathy Porterfield's profile image
Kathy Porterfield 
recommend  Recommended
5 years ago

The best. I've worked with many travel companies, but now I only book my groups through Collette. 

Francis Turpin's profile image
Francis Turpin 
recommend  Recommended
5 years ago

Had a river cruise booked for May 2020 on the Danube but unfortunately because of Covid 19 it was cancelled. I had no issues in getting a full refund for my vacation. I will definitely rebook with Collette when things return to normal... 

Maria LoPiccolo Wilmas's profile image
Maria LoPiccolo Wilmas 
5 years ago

They kept our insurance money after canceling because of the coronavirus. 

Denise Klemmer's profile image
Denise Klemmer 
recommend  Recommended
5 years ago

Recently, our dream trip to Italy was canceled due to covid-19. Collette's superior customer service responded to my inquiry by message and phone call literally within minutes. Their team was sympathetic and informative with regards to our refund details. Thank you Collette. We realize this is also a difficult time for your company as well. We hope to rebook our trip to Italy with you again one day! 

Terri Keathley Blevins's profile image
Terri Keathley Blevins 
5 years ago

I'm very disappointed with Collette. I made my final payment on March 9th and the payment hit my credit card in 24 hours. My trip is now cancelled due to Coronavirus, but apparently it will take 30-40 days for the monies to be placed back on my credit card. 24 hours to take the payments - over a month to refund my money back to me. This is a stressful enough time, with the added disappointment of the cancelled trip, and now the stress of a extremely delayed refund. Very, very disappointing. 

Frequently asked questions about Collette

How is Collette rated?

Collette has a 4.5 star rating with 648 reviews. 

When is Collette open?

Collette is closed now. It will open tomorrow at 9:00 a.m. 

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