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CLEAR Property Management
- Property Management
- Austin, TX
About this business
Location details
9050 N Capital of Texas Hwy #320, Bldg. 3, Ste. 320, Austin, TX, 78759, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m currently a resident at your property *** ***** ** *********. I can’t seem to contact everyone by phone so here’s an email. This is by far considered the most unsafest property in the ********* area. I was warned by a friend not to move to this property and I truly regret not taking the advice. Their has been multiple incidents of drive by gunshots while me and my kids are sound asleep. We witnessed several incidents where people have got into domestic disputes. Also there’s a major dog problem that’s out of control. Mot... read more
im currently living in one their properties, Cypressridge Apartment. My unit is INFESTED WITH MICE, LIZARDS AND ROACHES. Exterminators are coming out weekly to my unit the problem persist! Office staff is doing their to help with Disturbing INFESTATION situation, but they are at a standstill! Clear Property Management is not responding to calls nor my email. I have called several times over the past few months, I have also left voicemails no one is responding to me I can no longer live in an unsafe environment with my two yo... read more
Business response:
Hi Jhanice, we truly are sorry that your experience in our community did not match our efforts to create an exceptional living environment. On 11/24/20 we made contact with you to find a lasting resolution to the issues you've experienced. We informed you that you would be released from your current lease contract without any termination fees and that you would still be responsible for the final utility bill for your usage in the home. This resolution was agreed on and our records indicate that you are no longer a resident a... read more
I would advise any future resident to steer well clear of any properties managed by this company. In June 2019, despite making an appointment for a move-out inspection weeks in advance, with my husband checking with the reception staff that the appointment was still valid, the manager did not turn up. My husband told that we would be notified of the outstanding utilities bill so we could pay it. We had paid our rent....we just needed to pay outstanding utilities. After move-out we received a call detailing the outstanding am... read more
Business response:
Hello Jennifer, we thank you for taking the time to share your thought and apologize that your experience at our community did not match our efforts to create an exceptional living environment. We want to assure you that our entire staff, including management, is dedicated to providing quality, professional service to all of our residents, and we apologize if we have missed the mark with you. When we spoke with you and the *** ******* ****** *******we informed you that upon checking our records we show that you do not have a... read more
I have been a resident of Clear property management property for 3 years now and the experience has been so rewarding. Our property manager is great and she is always helpful when I have an issue, or a problem. She listens and acts. I plan on signing my new renewal for another 12 months.
If you've lived in a third world country you'll be right at home.
Business response:
Thank you for your feedback, Mr. ******. We would like more context about your review. Please drop by the leasing center during office hours and our exceptional manager, Nicole, would be more than happy to assist you.
Disorganized property management Unprofessional staff Dishonest tactics at the property management level I highly suggest prospective tenants stay away from any properties managed by this company.
Business response:
Thank you for your honest feedback, Ms. L****. We apologize for the experience you've received. We are a teachable company and we welcome all opportunities to improve our services. Would you be willing to discuss the details of your experience with a representative of our company to see how we can improve?
Frequently asked questions about CLEAR Property Management
How is CLEAR Property Management rated?
CLEAR Property Management has a 2.5 star rating with 156 reviews.
When is CLEAR Property Management open?
CLEAR Property Management is closed now. It will open at 9:00 a.m.
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