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Clayton Homes
- Mobile Home Dealers
- Crestview, FL
About this business
At Clayton Homes, we offer more than affordable homes, we are opening doors to a better life with quality built and energy efficient manufactured homes. Everyone deserves a slice of the world they can call their own and with our off-site built homes, the possibilities are endless. We can help you personalize your new home with a variety of floor plans to choose from. Ask us about our move-in ready homes, how we can help you find land or what garage options we have too! From initial construction to handing over the keys, our ... read more
Location details
5208 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
If I could give negative stars for this place I would! I tried to purchase a home from the Wilmington branch. Numerous calls and emails about a specific home and no response. I traveled from out of state and went to the business and spoke with a sales person that did nothing but lie about all aspects of the home, appraisal, every single thing. I got the run around for months and had applied for a mortgage specifically for this home. Tried to send a deposit to hold the home and was told that wasn’t necessary, why? Because the... read more
Business response:
Hi Heather, thank you for taking the time to reach out and share this experience with us. We're sorry to hear that you had these frustrations while working with the retail location. We want all of our customers to have a positive experience. The retail team was very excited to work with you regarding this sale, however, an appraisal needed to be done before purchase. This situation was regarding a personal sale so we have no control over holding homes as it is against our policy.
We have owned a single wife clayton home for 12 years. Something should have told us how poorly constructed it was when they delivered it and it had a crack in the wall below the window in the kitchen. Since then we have had damage in the bathroom from fixtures not properly tightened. In the past 3 years we have had leaks in the roof. We resealed around the vents to no avail. We are having to replace the roof around all the vents. There are gaps where there is no board's under the shingles. I am very, very disgusted with the... read more
Business response:
Barbara, thank you for providing your feedback! We are sorry to hear about the issues you are having with your home. All Clayton homes have a one-year manufacturer's warranty that covers defects in the construction of the home that are present at the time of manufacturing. Although your home is out of warranty, we would be happy to review an official insurance adjuster's report if their findings are related to the construction of your home.
I bought this house about 3 1/2 years ago. The quality and workmanship is pretty bad. The only thing worse has been trying to get StarWest homes to fix any problems. It finally got to the point where I said don’t bother anymore. Since then I have had to spend money and a lot of time to fix some of these problems. I would NOT recommend this company to anyone who is looking for a home. Between quality and customer service they are horrendous. Even their customer advocacy department doesn’t return phone calls. STAY AWAY!!
Business response:
Richard, thank you for providing your feedback! We are sorry to hear about the experience that you are having with you home. We are unfortunately not affiliated with StarWest Homes, but if you can provide your manufacturer's serial number, we would happy to check if this is a home built by Clayton. If so, we will reach out to the facility that built your home regarding the concerns you are having.
Avoid their Modular home, buy a traditional stick-built home!! After building five traditional homes, we purchased a high-end modular home from Clayton in Kodak, Tennessee. Why? They preached that the home was of the same quality and that when completed in the factory, it would be available for occupancy on my lot in just four to six weeks, not the normal six months it takes to build a traditional home. Based on this premise, we sold our home and opted to live in a hotel for the handful of weeks remaining. Well, let's just s... read more
1/24/2023 Oakwood Homes, Greenville, NC (CMH Homes DBA Oakwood Homes #716) I started working with the Greenville, NC location at the end of October 2022. By November we made our decision to buy the house that we “loved”. By December 2 we signed our loan docs. On December 12 we went to the sales location to view the home. On December 13 the house was delivered. I have so far been more than 100% satisfied with this whole process. Now of course we have not moved into the home, however we are waiting on the local electric compan... read more
Clayton home is a mischievous company . I have been dealing with them for a year now . In a home with no certificate of occupancy. They told me I’m responsible because I didn’t use their sub contractor offered . Lies lies and more lies . They sent me a contractor and was given a quote . Didn’t hear from him again . Then was told he had a death in the family and they didn’t have any idea when or if he could do garage and porches . So they sent me this other guy they recommended. He built deck and no garage . Deck was built no... read more
I was told Clayton Homes had nothing to do with Tru Homes or Living Southern. Why did these companies. Finally come to my home for an inspection in Dec.2022. The State sent All these companies a letter inviting them to an inspection April 2021. They all failed to come. My home was Poorly Constructed by the manufacturer. The factory people Failed to install the Receptacles properly, half connected, damaged, broken, falling into/out of the wall's- the holes were cut too big to hold receptacles they were also installed with one... read more
Business response:
Ms. *******, thank you for taking the time to share your experience and feedback with us. Clayton Homes strives to provide each customer with excellent care, and we're sorry to hear that you are unsatisfied with our service thus far. Clayton Homes and the home building facility have completed extensive work on your home throughout the warranty period, along with other entities. The home building facility was not notified of the issues currently being complained about and was never requested to perform repairs under its warra... read more
I WILL NEVER REFER ******* HOMES TO ANYONE Have had nothing but issues on our ******* home. There r so many to list that I would go over the allotted character limit!!! The issue that I am now dealing with ******* is about our vent in our master bathroom. There is hardly any airflow coming from that vent versus the vent in our master bedroom which blows with much force. I keep getting excuses from the location we bought our home from and now from the corporate office! The HVAC company. Came out and did hardly anything but f... read more
Business response:
Hi Theresa, thank you for reaching out and providing this feedback. ******* Homes strives to provide a world class customer experience, and we've communicated your concerns to the retail location you worked with. They spoke with you regarding the vent concerns, and what our service technicians completed. You also understood that the home was pre-ordered, and the tub was not able to be removed by our team since it was a house that was already signed off on and in production, which was agreed upon that the time. The driveway w... read more
Wouldn't even give this company a one star review at all, I have had issues with multiple of their office staff for months now. We ordered our home in June of 2021, we were told the home would be finished by February of 2022. After calling multiples times back & forth between the office we used I was given the run around many times on items being back ordered & our home kept getting pushed back over & over. We were originally told our home would be done in February, then it moved to May, then July and we didn't end up moving... read more
Business response:
Hi Brittany, thank you for reaching out and sharing your experience with us. We strive to provide a world-class customer experience, and we're sorry to hear of your frustrations with getting repairs addressed. The retail location was made aware of the window moisture not long after the move in date, at which point they reached out to the factory, and had the service tech dry everything up and take a look at the window seals, and he reported they were in good shape, so they asked the homeowner to monitor it and let us know if... read more
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 401 reviews.
When is Clayton Homes open?
Clayton Homes is open now. It will close at 6:00 p.m.
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