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Clayton Homes
- Mobile Home Dealers
- Crestview, FL
About this business
At Clayton Homes, we offer more than affordable homes, we are opening doors to a better life with quality built and energy efficient manufactured homes. Everyone deserves a slice of the world they can call their own and with our off-site built homes, the possibilities are endless. We can help you personalize your new home with a variety of floor plans to choose from. Ask us about our move-in ready homes, how we can help you find land or what garage options we have too! From initial construction to handing over the keys, our ... read more
Location details
5208 S Ferdon Blvd, Crestview, FL, 32536, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Tucson AZ ******* Homes jacked my price up by $16,000 without apology after having me sign an internal sales document that was supposed to protect my prices. They never arranged any kind of design meeting where they could advise me on my site layout, despite me asking and them promising to set it up. They showed my wife and I a "Marvel" home and told us they could order us a "Marvel-4," which they repeatedly assured us was the same. The home arrived with a completely different rear door. The manager tried to make it our faul... read more
Business response:
Thank you for reaching out regarding these concerns, Mr. Alix. We have reached out to the home center in Tucson, and ***** Nelson has advised that he is happy to listen to you and help you resolve these concerns. We encourage you to reach him between 8:00 and 5:00 at XXX-XXX-XXXX to discuss and reach a resolution.
I brought this $100,000 + Clayton home a year and a half ago. First thing that was wrong was they took my old trade in mobile home away a month before they brought my other home in. So i had no choose to stay in a small hotel room for a month with my wife and a baby. I had to pay out of pocket for that hotel room which wasn't cheap at all. Then when i finally got my home got here soon after when we got our first rain it started leaking through the roof vent into a light socket. It took two different people on two separate da... read more
Business response:
Hi Jonathan, thank you for reaching out and sharing this feedback with us. We want to apologize for your frustrations. ******* Homes provides a one-year structural warranty to address any issues related to setup. With the benefits of homeownership comes to responsibilities to take care of your home and perform preventative maintenance. Some routine tasks can be performed by you. Others require a licensed professional. You are responsible for minor repairs and for arranging for the repairs that require the services of trained... read more
******* homes suck in wilkesboro nc Never seen a Company so greedy so on a considerable , all they want is your down payment no matter who gets the first, If you have been working with them for a week like I have don't make no difference . can't believe companies can get that way. Dwight j. ************ . It's a shame that your words don't mean nothing no more , even when you talk to them and tell them that you were coming with the money, and George is the salesman she talk to
Business response:
Hi Dwight, we appreciate you taking the time to reach out. Unfortunately, our records do not indicate our retail location has had an interaction with you. If you have further questions, please reach out to us at ****************@claytonhomes.com and we would be happy to look into the matter further. Thank you.
******* Homes of Rome has been the worst experience in home buying possible. We lost our home to a house fire and fell in love with one of the buccaneer homes that ******* offers. We decided to go with them Over stick building because of our love for the home they had and it has been nothing but a nightmare. Horrible customer service from the general manager, male chauvinism, and horrible shotty contractors work. It have been over 4 mths and we're still not living in our home.
Business response:
Hi Amber, thank you for reaching out and sharing your feedback with ******* Homes. We want all our customers to have a wonderful home buying experience. Please reach out to our customer advocacy team at ****************@claytonhomes.com
I would give zero stars if that was an option. My Clayton Homes was purchased in Walterboro, SC. I'll address two main areas. First the workmanship or lack there of in my new Clayton Home. Not a SINGLE piece of molding is fitted correctly. Angles are measured incorrectly and mistakes covered up sloppily. Crown molding doesn't fit together. Cheapest kitchen cabinets on earth. I went with a cheaper model but the cabinets are the same in the more expensive homes. The underside of kitchen cabinets not painted. Appliances are out... read more
Business response:
Hi Lila, thank you for reaching out and sharing this feedback with us. We're sorry to hear of your frustrations. Our customer advocacy team spoke with the retailer, and they have been in constant communication with you on these concerns and are working to resolve them. We appreciate your patience as after setup there are normal steps that must be taken during the warranty period. If you have any further questions or concerns, please reach out to us at 1-877-264-2812.
I give them 1 star only because I can't give them zero. Since our home was delivered on site in October 2021 it has been a headache. No one wants to come out and do repairs. If they do come and try to fix them they still aren't right. Even contractor for the manufacturer doesn't call or keep us updated we have to call them. Really wishing we had known before we bought from ******* Homes what a nightmare it was going to be.
Business response:
Hi Rhonda, thank you for reaching out and sharing these concerns with us. We take your experience very seriously, and we need more information to address your concerns. Please contact us at customeradvocacy@claytonhomes.com with your home's serial number. Thank you again for bringing this matter to our attention.
clayton in rockhill sc and clayton in shelby i was looking to do home and land package they could careless if they sell anything if i didn't call them or text there would be no communication i was approved with 3 lenders pick out home options and land and got no were decided to buy a house much easer close in 30 to 45 days not 2 years my son and daughter in law and niece and her husband had same problem .
Business response:
Hi Richard, thank you for reaching out and expressing your concerns. ******* Homes strives to provide exceptional customer experiences, and our hope is to help our customers achieve homeownership. We're sorry things did not work out with us, however, we are very happy that you found something that works for you and your family. We will share this with our teams in order to improve our processes.
My mom and my first new home. Saddened to say I stay up at night because of the nightmare Clayton Homes has created for us. So much damage and shoddy work. Don't have anyone to do the many areas not finished and has been many months. Calling corporate has fallen on deaf ears. Seeking legal advise and seem unable to help because of the sneaky wording in the contract. Instead of this being the most wonderful experience of our lives it's been an unended stressful situation. I have since heard nothing but horror stories from oth... read more
Business response:
Mr. Ridenour, thank you for reaching out and sharing your feedback with us. We strive to provide a world-class experience to our customers, and we're sorry to hear of your concerns. Our customer advocacy team has attempted to reach out to you on August 4th, 2022. Please contact us at 1-877-264-2812.
We purchased a home 4 months ago. Paid in full. Asked for delivery in a certain time frame and was assures it would be here. Ended up a month later. It has been put together very quickly with shoddy work. The footings are just concrete poured on the ground. The block skirting is cracking. There is wood hanging out for the weather to rot it. We have tried to get the techs out to inspect and have been told they were told not to touch anything. Ee are going on 4 months and I am displeased with the service of this team.
Business response:
Hi Heidi, thank you for sharing your feedback with us. Clayton Homes strives to provide a world-class customer experience, and we apologize for your frustrations thus far. We attempt to provide all service in a timely manner, however, certain factors do not allow for there to be a guaranteed time frame of delivery and setup. As of August 2nd, 2022, the keys have not been turned over to the homeowners as completed. We request that customers do not go into the home during the construction/setup process. However, you requested ... read more
Frequently asked questions about Clayton Homes
How is Clayton Homes rated?
Clayton Homes has a 2.6 star rating with 401 reviews.
When is Clayton Homes open?
Clayton Homes is open now. It will close at 6:00 p.m.
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