City Sports Club

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Prefer to Remain Anonymous P 

on BBB

2 years ago

I would like to call attention to bias and possible discriminatory practices at LA Fitness, in at least two locations, in **********, ********** and ***********, **********. I visited both locations on behalf of my elderly parents, to enquire about possible membership. My father who is 87 has mobility issues and uses a wheelchair, and his caregiver is my mother, who is 81. I described my parents' needs to use/access a unisex bathroom to change and shower. Although there was a unisex bathroom in both locations, these bathroom... read more

Carlos P 

on BBB

2 years ago

At first, they seem very nice, but do not provide clear explanations as to what they are charging. on 9/18, I signed up for a membership. I agreed to pay a sign up fee, plus first and last month. I was told I have no contract and that moving forward, I would only be charged my monthly fee until I decided to stop paying. Two weeks into my membership, I was charged an annual fee, for a membership I had just started. I am still waiting to hear back from them. Called three times, no manager was available. Went in person, manager... read more

Carlos P 

on BBB

2 years ago

At first, they seem very nice, but do not provide clear explanations as to what they are charging. on 9/18, I signed up for a membership. I agreed to pay a sign up fee, plus first and last month. I was told I have no contract and that moving forward, I would only be charged my monthly fee until I decided to stop paying. Two weeks into my membership, I was charged an annual fee, for a membership I had just started. I am still waiting to hear back from them. Called three times, no manager was available. Went in person, manager... read more

Carlos P 

on BBB

2 years ago

At first, they seem very nice, but do not provide clear explanations as to what they are charging. on 9/18, I signed up for a membership. I agreed to pay a sign up fee, plus first and last month. I was told I have no contract and that moving forward, I would only be charged my monthly fee until I decided to stop paying. Two weeks into my membership, I was charged an annual fee, for a membership I had just started. I am still waiting to hear back from them. Called three times, no manager was available. Went in person, manager... read more