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City North at Sunrise Ranch
- Apartments
- Round Rock, TX
About this business
Location details
2800 Sunrise Rd, Round Rock, TX, 78665, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 10:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Cheapest management company ever!! They send out the cheapest workers to fix anything, and every time its not done correctly. It is currently 87 degrees in my house. A tech was here yesterday, spent more time laughing and talking about his wife then fixing my ac. Big surprise, its completely out now, on a Saturday, so no one is answering or helping! And I have kids in the house. All theyre worried about is collecting money from people!!
Never and I mean never rent from this company. My fault for not looking at the BBB reviews before I rented from them. Funny thing is, their **************** will tell you the bad reviews are from people who didn't pay their rent.....Wrong, the bad reviews are because the company as a whole is so disorganized. The houses are patched together with paint and the lipstick used on the *** to make it presentable. Laundry list of over 10 items needing to be repaired as well as broken soiled toilet seats needing to be replaced. Elec... read more
Business response:
We would like to thank ****************** for taking the time to express her concerns regarding her recent experience with us. At Tricon Residential, we strive to provide seamless customer service and we would like to apologize that we failed to meet her expectations as well as our own. Our team has contacted ****************** offline to discuss her concerns and are diligently working on addressing all of her concerns. We appreciate the opportunity to work together offline and remain available should she have any further qu... read more
Never and I mean never rent from this company. My fault for not looking at the BBB reviews before I rented from them. Funny thing is, their **************** will tell you the bad reviews are from people who didn't pay their rent.....Wrong, the bad reviews are because the company as a whole is so disorganized. The houses are patched together with paint and the lipstick used on the *** to make it presentable. Laundry list of over 10 items needing to be repaired as well as broken soiled toilet seats needing to be replaced. Elec... read more
Tricon is con they want a lot of money for nothing.All the coordinators and superintendents are full of it.My first time renting and last.They suck!!!!You get a lot of running around but the minimum is being done.
Business response:
We would like to thank **************** for taking the time to express her concerns regarding our maintenance team. Our team has verified that they have contacted **************** offline and are diligently working on addressing her maintenance concerns. Additionally, we have added a concession in the amount of $500 to Ms. ******* ledger. A member of our team will remain in communication with **************** and ensure that all issues have been addressed to her satisfaction once all repairs have been completed. We thank ***... read more
Tricon is con they want a lot of money for nothing.All the coordinators and superintendents are full of it.My first time renting and last.They suck!!!!You get a lot of running around but the minimum is being done.
They are charging me **** everyday to my credit card and I dont even know them! They owe me ***** dollars and I want my money back.!
Business response:
We would like to thank ************** for taking the time to share her concerns. We are saddened to hear of ****************** disappointment with Tricon Residential and would appreciate the opportunity to make things right. After a thorough search in our database, we were unable to locate a resident or prospect using this name. We would like to ask ************** to kindly contact our **************************** so that we may further assist her. We look forward to speaking with ************** offline. Thank you.
Most inflexible and frustrating company to ever work with. We sent several emails and voicemails for ***** the rep to call us to help my client understand why they were denied on a rental application. After 3 days and multiple emails and voicemail snaps finally a call to realtor agent she returns our call. We asked to understand why if my clients were able to pay up front a premium and 12 mos in full up front that they would still be denied. She kept repeating the same rehearsed response over and over again and never answere... read more
Business response:
We would like to thank **************** for taking the time to express her concerns regarding the application process at Tricon Residential.At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. While we would never dis... read more
They are charging me **** everyday to my credit card and I dont even know them! They owe me ***** dollars and I want my money back.!
Business response:
We would like to thank ************** for taking the time to share her concerns. We are saddened to hear of ****************** disappointment with Tricon Residential and would appreciate the opportunity to make things right. After a thorough search in our database, we were unable to locate a resident or prospect using this name. We would like to ask ************** to kindly contact our **************************** so that we may further assist her. We look forward to speaking with ************** offline. Thank you.
Most inflexible and frustrating company to ever work with. We sent several emails and voicemails for ***** the rep to call us to help my client understand why they were denied on a rental application. After 3 days and multiple emails and voicemail snaps finally a call to realtor agent she returns our call. We asked to understand why if my clients were able to pay up front a premium and 12 mos in full up front that they would still be denied. She kept repeating the same rehearsed response over and over again and never answere... read more
Business response:
We would like to thank **************** for taking the time to express her concerns regarding the application process at Tricon Residential.At Tricon Residential we consistently apply the same responsible applicant screening criteria to all applicants in full compliance with all applicable state and federal fair housing requirements. To ensure a fair, consistent and appropriately rigorous review in all cases, we retain a third party to review each applicant by consistently applying the same criteria. While we would never dis... read more
Frequently asked questions about City North at Sunrise Ranch
How is City North at Sunrise Ranch rated?
City North at Sunrise Ranch has a 3.1 star rating with 346 reviews.
When is City North at Sunrise Ranch open?
City North at Sunrise Ranch is closed now. It will open tomorrow at 8:30 a.m.
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