Chuck McFarland - State Farm Insurance Agent

Ron P 

on BBB

a year ago

As a 35 year customer, I filed a roof claim with State Farm. The first adjustor showed up as scheduled. After an issue with the inspection, I asked for a re-inspection and almost one month later I received a call from the new adjustor to schedule the re-inspection. After agreeing on the date and time, I contacted my contractor who was to meet the adjustor at our home to go over the inspection. The adjustor for the re-inspect never showed up or called. The contractor waited for one hour and no one from State Farm showed up. I... read more

Heath M 

on BBB

a year ago

I am past fed up with StateFarm. I have been a customer of theirs for a very long time. Recently I have ran into bad luck I guess. For one I own a Kia so my vehicle was targeted a couple times to be stolen. Then I moved and my items were stolen and damaged. Not to mention the place we moved to originally I was unable to continue staying there because of a sewage back up that occurred the day after we moved in. Well they denied my claim for my renters insurance and I lost so much money it isn't funny. My son and I were actual... read more

Rosie J 

on BBB

a year ago

I have State Farm Car insurance since 1990 .Road side service is horrible. I was on hold for almost a half hour. I locked my keys in my car. A fellow State Farm insurance holder also called. She was placed on hold. She had to leave to go pick up her children from school. State Farm never checked on me. I ended up calling a friend to pick me up so I could get my extra key. 

Dawn M 

on BBB

a year ago

What are you up too or hiding State Farm Insurance! I was watching television channel 252- Lifetime and 260 WeHD both State Farm commercial comes on - all in Spanish and no sub titles in English anywhere. So is State Farm selling something different to the Latino community that they don’t want the majority of American English speaking citizens to know about? We (Americans) and we have bent over backwards to welcome documented potential seeking American citizenship by changing our signage to read English & Spanish. Our phone ... read more

Vicki M 

on BBB

a year ago

We experienced a total loss on our rv and contents from a fire. Our experience with state farm was horrific. We were outright lied to several times by multiple employees of state farm. They attempted to rip us off on the rv for over $50,000 . We had total replacement value on our policy. And they still tried to cut our payoff by over $50,000. They made us wait 5 weeks for the payoff. The rv was our only home. So we were forced to rent whole We waited on them and being assured they would pay all our expenses up to the payoff.... read more

Shauna W 

on BBB

a year ago

I've been a loyal customer for state farm over 10 years now and suddenly I get a call from them that they are dropping my insurance because my husband got 2 speeding tickets 4 years ago. When I asked them to explain why that mattered they couldn't give me an answer or even wanted me to try to correct whatever is going on. I will never use state farm ever again. 

Brenda O 

on BBB

a year ago

I was on hold for over an hour waiting to speak to State Farm about why they are taking so long to settle a claim. I was told on their recording I would hold 20 minutes. Utterly ridiculous. What terrible customer service. ZERO STARS!!!! 

Jinyao L 

on BBB

a year ago

I contacted my agent to cancel my policy days ago. I had never experienced an insurance company like this before. Frankly the worst I’ve ever experienced! Incompetent agent office where those who process things are like a dictatorship bureaucratic underdeveloped country government, and those who interacted with customers can only submit requests on behalf of customers and wait. Everything is at the mercy of those who process things. And they don’t acknowledge cancellation by a customer’s direct contact with State Farm centra... read more

Robert M 

on BBB

a year ago

This is a great place to get insurance! They help you save money, professional, friendly, The staff is excellent, they know what they're doing! Thanks Joy F***!