Chuck McFarland - State Farm Insurance Agent

Justin W 

on BBB

a year ago

Roof denied again wind damage and hail damage to my roof you can literally see where hail has gone thru my roof but yet declined my claim because of popping nails. Literally been up there with roofers who have been in the business for 40+ years and state yea you should have no problem getting this claimed. But always some bs with State Farm. Both my neighbors got their roofs claimed. Time to change insurance companies so tired of this bs. Get your crap together State Farm y’all suck. Changing insurance next month screw them.... read more

Jo W 

on BBB

a year ago

State farm in Minneapolis when Daniel C****** was in charge was a great company. Don't let Selena Martinez and group fool you. They hang up on you, they are impolite they won't listen to their adjusters and the advice the adjusters give their customers. They are not " agood neighbor" 

John N 

on BBB

a year ago

State Farm is one big joke. I have been member for 4 yrs now. I was told by my agent they will be canceling my roadside insurance due to I have been using it for the last 4 yrs. Only onetime per yr. I pay for the service and can not use it. What's wrong with these insurance companies they want you to pay for the insurance however, you can't use it right. I called one month to make a payment and I was told by one of the agent or representatives that I didn't need to make a payment. So OK the following month I was in the hospi... read more

Bintou S 

on BBB

a year ago

This company does not put the wellbeing of their clients first at all. I have all of the possible discounts in place right now (safe driver, good student, etc..) and still my insurance bill is about the same amount of money as my car note. Terrible especially for young people and students, as you end up spending hours on the phone with them every time your bill is due trying to get an explanation for additional charges. This is the third time in the past 7 months that they have increased my rates with little to no reasonable... read more

Fabian A 

on BBB

a year ago

Llamé para cancelar una póliza de seguro y primero me anunciaron que el seguro subiría, cosa ilógico porque si tengo dos autos y quito uno del seguro lo mas lógico sería que pagara menos, luego al ver que tenía que pagar lo mismo fui personal a la oficina y cuando llegue me dijeron que tenía que pagar ése mes que tomaba tiempo para quitar el auto del seguro y que ahora mismo lo quitaron ( casualmente) pero que el Bill ya estaba hecho que tenía que pagar, en resumen, una estafa 

Alan V 

on BBB

a year ago

The State Farm office and people are great In feb I had a basement flood it is now almost September and still not finished communication between the adjuster and contractor was poor it took weeks for the adjuster to come out it took weeks for the adjuster to get the est to the contractor my water heater has been out due to water damage for the last 4 weeks and they still haven’t sent there evaluater out I’m still out of hot water personally I’m looking for a different ins co 

Rebecca O 

on BBB

a year ago

I filed a claim with state farm for storm damage to my roof in June. They sent out an adjuster and then a week or so later they sent out a second adjuster. They never told us they were sending out a second adjuster and have refused to tell us why they needed to send out a second adjuster. I have requested a copy of the adjuster's findings and why they had to send out a second one. I have emailed and called on multiple occasions. My phone calls have never been returned and the response to my emails only stated the claim was p... read more

Leslie V 

on BBB

a year ago

Unfortunately I will not be returning and would not recommend this insurance company to anyone based on the company’s customer service. If I could leave a zero star, I would. 

Carmen R 

on BBB

a year ago

No call, they just dropped me. A letter was sent, that I never received. No email or call… terrible custom service.