Choice Recovery, Inc.

Amy S 

on BBB

2 years ago

This is an underhanded collection agency. I would protest any bill they send and deal only with your original creditor. They buy bad collections from other companies and clients who chose not to pursue collections. They incorrectly use the name Sapientes Funding II, LLC as the name of the original creditor (who buys collection accounts) and then try to get you to pay a bill they cannot actually collect on, either because it was paid or written off already. They will not give the actual original creditors name. Always ask for... read more

EDWARD G 

on BBB

2 years ago

This company must think they are above the law for medical bills. The new law states that as of 2023 no medical bills under $500 will be placed on credit reports and no medical bills under a year old will be placed on credit reports also, but here I am arguing that point with this collection company Wakefield and associates out of ********* **. I just want to report this activity because this is just outrageous. 

Tyler G 

on BBB

2 years ago

They are using illegal tactics to get money from poeple. They have charged the same debt to my credit 4 times and calming own them for debt I have paid off and charging me 3 times for other debt. Something needs to be done about them. No only do call you hundred times but they dont sent you actual proof of the debt or who or went or what hospital or anything. I try to pay off the debt one time and told them I would pay it then sent me bill proving the debt and proof that I was paying them. They never take the money from acco... read more

Kelly W 

on BBB

2 years ago

Well, NO STARS for this harassment. I'm called every single day. They give me no information and tried to tell me what my information should be. I told them you can ****** anything and find information on people. I am not telling you who I am because you called me. They refuse to tell me who they are calling on behalf of. Well, if they did that, possibly a conversation could take place. They are NASTY, and RUDE, and will not tell you anything. I will not tell them anything, it's MY PRIVATE information. I have not received an... read more

Sarah F 

on BBB

2 years ago

I supposedly owe money to a medical facility that no longer exists. I've called my insurance and I've paid so much money beyond my OOP *** that they've even refunded me. I owe $0 to any facility and have kept meticulous records. I spoke to someone at Wakefield and have explained this. They said there's nothing that can be done. So, I now either pay over $2,000 in order to get this taken off my credit, or I stick to the facts - knowing that I don't owe any money - and have my credit affected. There is not a manager that can e... read more

Chloe C 

on BBB

2 years ago

Ive been receiving harassing phone calls **** times a day from them for a solid year first asking for someone else and now me, letters in the mail with the incorrect spelling of name and to add onto it Im disabled and have never taken out a loan, credit card etc. from reading these reviews I believe this company targets the disabled and makes things ** in hopes youre in the position to mistake it to be factual and pay them. 

Lorretta J. 

on BBB

2 years ago

Rude, vulgar and unprofessional. For customer willing to close a debt the female account manager yells , belittle and ignore fair debt collection practices to which consumer protection bureau is willing to file suit against them with reported patterns of bad collection practice.I encourage everyone that has been affected by bad collection practices from Wakefield and Associates to www.cfpb.gov/debt-collection to stop them. 

Jackie F 

on BBB

2 years ago

The doctor billed me in error 6 months after I was in the hospital and I didn't get a bill for 1.1/2 years. The cost would have been totally covered as I had already met my out of pocket **** The doctor tried to get them to remove the collection but even they could not do it. This place is terrible! Charging interest on a bill that should never have been in the first place.My spouse then tried to call to pay on my behalf since I was in the hospital (having a baby) and they wouldn't take the payment since I was not available.... read more

Corrie A. 

on BBB

3 years ago

I have two Bills for $977 and $960 from ************ from January 5 2018 & November 27 2017 I don't owe anything I didn't visit that office and I have Every type of insurance Medicare,Medicaid, VA ****************** Healthcare so I am ***************************** wise. Also "No Surprises Act" is another reason these two Fraudulent Charges shouldn't be on my Credit report.