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Chicago Marriott Downtown Magnificent Mile

4.2

About this business

Location details

540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.24,533 reviews
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Sharon Noah's profile image
Sharon Noah 
recommend  Recommended
6 years ago

Beautiful hotel on magnificent mile and close to wonderful shopping and great restaurants! 

Business response:

Thank you for recommending us, Sharon! We're so glad to know that you enjoyed your time in the windy city with us as your base camp. To what did we owe your most recent visit? 

Mike Kontos's profile image
Mike Kontos 
6 years ago

Tried to check in and about 30 people waiting in line. Only 2 people behind the desk. Haven’t moved in line (although hard to tell b/c there is no line just a mob). I expect more from a Marriott 

Business response:

We are concerned to hear about your experience at check—in, Mike. Will you send us a private message with your email address and reservation name so we can follow up directly? 

Will Davis's profile image
Will Davis 
7 years ago

Great conference hotel! Excellent location! 

Business response:

Thank you for the 5 star rating, Will! It was wonderful to see you. Besides our location, what did you enjoy most during your stay? 

EA Ann's profile image
7 years ago

Awful customer service. Stayed here on a getaway with my hubby 7/21-7/26/18. Screwed up my reservation, our room wasn’t ready at 4:00 pm. Put in a downsized room the first night. I even called two days before arrival to make sure reservation was correct. I will never stay here again. 

Business response:

We're very concerned to hear about your experience, Elisa. Please private message us your reservation name and email address so we can follow up with you directly. Thank you. 

Maria Kalogeri's profile image
Maria Kalogeri 
7 years ago

Beautiful suites and amazing downtown views. Can't wait to visit again!! � Chicago!! 

Business response:

We're thrilled to hear you had a wonderful stay, Maria! Do you have a favorite memory from your visit? 

Cindy Niewolak's profile image
Cindy Niewolak 
7 years ago

I love it 

Business response:

We appreciate your review, Cindy! What was the highlight of your visit? 

Tina Davenport's profile image
Tina Davenport 
7 years ago

Our View was great being down town was perfect and the beds were comfortable but the pillows could use attention and we had to ask for wash cloths and toilet paper that house keeping didn’t stock and seemed bothered when asked our first day, but overall great stay. 

Business response:

Thank you for the review, Tina. How was your visit to Chicago? 

Greg Lewis's profile image
Greg Lewis 
7 years ago

Very nice, great location. 

Business response:

Thanks for the great rating, Greg! Was there a special reason for your recent visit with us? 

Donnie Jenkins-Brooks's profile image
Donnie Jenkins-Brooks 
7 years ago

I would like to say Thank you to the security staff at your hotel for shipping my lost bag containing personal items and a very expensive bracelet. I lost my bag Saturday and was very disturbed, praying someone would turn it in. I appreciate the prompt emails that you all sent and the returning of my property! 

Business response:

The pleasure is ours, Donnie! We're pleased that your bag and personal items were found and that we could return them safely to you. We hope to see you again in the future! 

Frequently asked questions about Chicago Marriott Downtown Magnificent Mile

How is Chicago Marriott Downtown Magnificent Mile rated?

Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews. 

When is Chicago Marriott Downtown Magnificent Mile open?

Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m. 

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