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540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Beautifully remodeled rooms. Modern and classy. Unfortunately bartender at the lounge didn’t seem to want to be there for customers or else I would have rated the bar well as the food and selection was great.
Business response:
We appreciate and value your feedback, William. We're sorry that your experience was not perfect but we do hope that you'll visit again in the future.
Great staff from start to finish!!
Business response:
Thank you for recommending us, Carmen! We're thrilled to hear that our team could make your experience a personalized one. How were we able to go above and beyond for you?
Bad service all around. Rude check-in. Poor housekeeping and over crowded concierge lounge.
Business response:
We're sorry to hear you experienced less—than—perfect customer service, Richard. Will you send us a private message with your email address and reservation name?
Always a favorite of ours to stay for our Christmas weekend!
Business response:
Thank you for taking the time to recommend us, Lisa. We're honored to be one of your favorite holiday getaways. We hope we have the pleasure of seeing you here again soon!
Location, location, location!
Business response:
Isn't that the truth! We hope you enjoyed the shopping, restaurants, and general liveliness of life just off the Magnificent Mile.
the room was clean..heater was noisy when it came on but all in all I'd recommend
Business response:
Thank you for recommending us, Derek! We appreciate your valuable feedback. What called for a visit to Chicago?
The staff Is very pleasant, the rooms are very nice & clean.
Business response:
Thank you very much for your review, Melody. We hope you come back for another stay with us again soon!
We attended an event at the Marriott and spent the night. Perfect venue for the Christmas Party The view from the room was perfect
Business response:
We'll never grow tired of that view, Marilyn! We're delighted that you enjoyed your evening with us and hope we'll see you again soon.
Check-in/Concierge service was outstanding. Warm welcoming and friendly. Our room was exceptional with beautiful views of downtown Chicago. Very comfortable.
Business response:
We're pleased to hear that it's been a lovely visit so far, May! What brings you to Chicago?
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,905 reviews.
Chicago Marriott Downtown Magnificent Mile is open now. It will close at 6:00 p.m.
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