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Chesterfield Apartments
- Residential Leasing
- Arlington, TX
About this business
Welcome home to Chesterfield Apartments! Our community offers inviting one, two, and three bedroom apartments, featuring spacious living areas, fully-equipped kitchens with breakfast bars, generous storage space, and a private patio/balcony, creating the ideal space for both relaxing and entertaining! Third floor units also feature cozy fireplaces.
Location details
5700 Median Way, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I've been living at The Boulders for over 10 years a lot has changed in the last 4 months. We no longer have security and covered parking is a complete nightmare. The property standards have really went down hill. We have vehicles being broken into and weird people working the complex late at night. The office staff seems to be clueless about everything, unlike the previous management company we have no point of contact for the new management team. My Rent increased by $150 per month yet we don't have security or tenant acco... read more
I have lived at encore at hometown for the last year. The apartments boasted a club house, pool, gym and secured access, so when I chose to move to this community I felt as me and my young child would be safe (single mom)... the month after I moved in a storm knocked power out of the building and since then every door in my building has been zip tied open as they have refused to fix the issue, and with out zip thing the doors open you have no access to your apartment. So what we are told is secure access is wide open. On top... read more
Business response:
********, I am sorry to hear of the concerns you expressed about Encore at Hometown. I have reached out to speak with you, but have not been able to get through or leave a voicemail due to the mailbox being full. I reached out via email today and hope we can set up a meeting in the near future. We appreciate you bringing your concerns to us and giving us the opportunity to turn your experience around. I look forward to hearing from you.
The valiant property Northpoint villas in fort worth are incredibly dangerous, especially to those with families. Among many issues I recently had to ask the front office to control their tenant living above me, after they contacted the tenant, the tenant came to my front door while I was working and started banging on the door while my 7-year-old child with special needs was also home. This person aggressively yelled at me trying to instigate a physical altercation. After filing complaints with the front office someone woul... read more
Business response:
Dear *********, Thank you for your correspondence, we were in receipt of your letter via fax on 3/31/22 stating you had in fact moved out of our community Northpoint Villas, additionally we received your keys in the mail this past week. We tried to reach out via phone and email to confirm the move out and discuss the final charges and the waived lease termination fees but did not receive a return call. We show a zero balance on your account and have released you from your lease contract as of 3/31/22 due to the circumstance... read more
I have been living at a Valiant property for almost six months now. I feel deeply unsafe living here. On a weekly basis, we have homeless men sleeping in our hallway. There have also been many instances of feces left for at least a week on hall floors. I have spoken with the building manager, about this many times and she claims that Valiant does not have enough funds to increase security systems. I am confused by this statement as thousands of dollars have recently been spent to paint a mural on the building and put cabanas... read more
The new on-site staff is extremely rude, and unprofessional in the way they talk to residents. I have lived at ********** ***** in San Antonio for almost 3 years, and have never had a problem until the new management took over about 3 months ago. We pay a decent amount of money to live there, and it doesn't show. The lack of communication from them is ridiculous, and when they do respond it's never nice. They point fingers left and right, and take no blame for anything. Solutions are never given either. I was so happy here b... read more
Business response:
Dear Ms. ****** At Valiant Residential, we strive to provide a pleasant and positive living experience in our communities. We also know the importance of stellar customer service and communication as well, and understand how this may have affected your perception of the community. After reading this review, our team has internally reviewed the matter in an attempt to provide clarity and resolution. Our community management team has documents supporting various interactions with you, and we maintain that our team has taken t... read more
I lived in Valiant Residential's *********** Apartments in Rockwall, TX from August 2020 to September 2021. It was truly a horrendous experience. I put in at least a dozen pest control requests for the dozens of roaches and rats in the walls. Everything was cheap and old and they simply painted white over everything. I paid $1285 a month to live in less than optimal conditions. My neighbors had it worse. The manager accused them of smoking marijuana on the property, which they did not, and attempted to force them to move out... read more
Business response:
Dear ******, At Valiant Residential, we strive to offer our residents a pleasant and positive living experience in our communities. After reading your BBB review, we understand that the situation surrounding pest control, maintenance, and various charges have resulted in a less than positive outlook. Please be assured that Valiant Residential thoroughly evaluates all BBB complaints and reviews in order to provide clarity and mutual resolution on the matters presented. Our community management team took actions with various ... read more
This apartment complex has a deal with tow companies to Tow "Resident Vehicles". Staying at this apartment at your own risk. They care only about what they can get from you. They have an agreement with a towing company (its written into the lease agreement) Your vehicle will be towed at least once or twice. They do not run your tags to see if your car is registered. If your sticker is not updated (even if you have proof it is registered and has been) and you are waiting for the sticker. They have a company that comes to pick... read more
Business response:
Dear ******, At Valiant Residential, we strive to offer our residents a pleasant and positive living experience at our communities. We understand that you've recently experienced some frustrations regarding the community's towing policy. We'd like to take this opportunity to provide clarity and reach a mutual understanding on this matter. The towing policy has been thoroughly reviewed and remains in effect. Additionally, we've been in contact with our community management team and have documentation on communication with yo... read more
Called this company regarding their apartment complex Corey Place in Grand Prairie. They really don't seem to care that they are evicting people who are approved for the Texas rent relief program. The woman on the phone said that it varies by property. I informed her that I went to court and was told that they didn't want the money but instead wanted to proceed with eviction. They refused to accept assistance and evicted 8 families that day. When you call the office on the property they say that they accept the program but i... read more
Business response:
Dear **** Thank you for taking the time to leave your comments and feedback about your experience at one of our communities. While we wish your experience was in a positive light, we understand that there is an opportunity here to provide clarity and resolution to your concern. Valiant Residential takes all complaints and reviews extremely seriously and as such, our team has conducted an internal review into this concern. As it stands, Valiant Residential is currently addressing all matters in regard to the Texas Rent Relie... read more
Do yourself a favor & just don't! The office staff simply is inept & just honestly doesn't care. Oh they'll lie to you & tell you they will resolve the issue. They will even tell you the issue is not their fault. It's "previous management's" fault. But do not ever go in with the expectation that they will actually do what they say. You are going to expend an enormous amount of energy & money on trying to resolve their mistakes. Valiant, please don't waste my time, your time, or anyone else's valuable time by responding to th... read more
Business response:
Dear Ms. ********* We are very sorry to hear about your experience at one of our communities. We would like to set up a time to speak with you in detail regarding your concerns. The staff is dedicated to understanding and resolving any challenge we are presented with as quickly as possible. Please contact our Resident Services Department at ******@valiantresidentia.com. Thank you and we look forward to better understanding your concerns and addressing them.
Frequently asked questions about Chesterfield Apartments
How is Chesterfield Apartments rated?
Chesterfield Apartments has a 3.4 star rating with 300 reviews.
When is Chesterfield Apartments open?
Chesterfield Apartments is closed now. It will open tomorrow at 8:30 a.m.
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