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Cherokee Hyundai of Kennesaw
- Car Dealers
- Kennesaw, GA
About this business
Location details
2878 Barrett Lakes Blvd NW, Kennesaw, GA, 30144, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful car buying experience here. Nadia bent over backwards to assist us and I love my new car!
Business response:
We are so pleased to hear this! Thank you Denise! Congrats on your new Hyundai!!
A BIG shout out to Patrick Steeves for an easy transaction for the new Santa Fe!
What a great run dealership. Great service, sales & management. Grant D'Angelo was a great & helpful sales associate. We went in for a service on our other Hyundai vehicle & ended up getting another one. Thanks so much for everything & keep up the great work. Great meeting everyone there like a big family.
Business response:
We are so pleased to hear you had a wonderful experience! Thank you for choosing us as your preferred dealer!! Congrats on your new Veloster!!
My husband and I traded in his truck on December 12th, 2015... I have never seen a dealership so slow and unresponsive to its customers. We are STILL waiting to get the title of the vehicle we traded in our truck for. It's been over a month now. We call and leave messages and it takes days to get a response back. They are trying to blame the holidays and the state on why it's taking so long but we traded it in on the 12th.. Weeks before the Christmas holidays. Then we find out that the dealership didn't even file the title w... read more
Your people were very nice and apologetic about this car not being as advertised. I understand that this was not your own listing but on autotrader. Still, your Internet Sales department should double check outsode listings for accuracy, especially since you paid for this ad to run. I came in last night to look at this Infiniti that was listed as having a manual transmission. It doesn't. When calling to check it's availability, I specifically made mention of my interest in it because it was a manual. It was even pulled up fr... read more
Business response:
Vasek, We are so very sorry for any misunderstanding, there is a lot of inventory so there may be times when something slips through the cracks. We are excited to hear you enjoyed the staff and the location. If anything else comes in with a manual shift we will be more than happy to call you. Again we are truly sorry for this mishap.
Made an online appointment for service at a service department that wasn't even operational. Wasted two hours of my time and gas. Won't be using your services. Y'all can call folks if you aren't going to be open.
Business response:
Mark we are sincerely sorry to hear about this mishap. We had it posted online showing we are not open for service however, there should had been a call to follow up. I will have our Service Manager give you a call to see how we can better your experience. - Cassie Cepeda Internet Director
Bought a Santa Fe new in 2013.Still do not like the car .And have had to live with the fact that I got totally shafted in the deal.Had my accountant look over the paperwork and she pointed out just how bad the deal was.Will never forget that experience.The service department is just as dishonest.Completely quit going there.Now I drive extra to a different dealership.Will be glad to get rid of this car and will never allow myself to get that treatment again!! A lesson learned.
Business response:
Glenda I am truly sorry to hear about your experience. Since it has been over two years we have made a complete change with management and staffing. We would be more than happy to sit down with you and see how we can better your thoughts about our dealership. Please give me a call in the morning when I am at the office to review your deal and discuss your thoughts. 678-632-3575 Cassie Cepeda internet director
I was shopping for a family SUV with 3rd row seating. I checked out Nissan Pathfinders, Toyota Highlanders (I traded in a 2011 Venza) and Honda Pilots. I chose the Hyundai Santa Fe over their top competitors. It handles better, it looks better and hell, it is better than those other family SUV's. The staff at the dealership was awesome. Branden T. was my sales guy and he was great. He even laughed at all my lame jokes. Never once did he pressure me or make me feel like there was nothing more important than my wants and needs... read more
They did all they could to help me get a second car
Frequently asked questions about Cherokee Hyundai of Kennesaw
How is Cherokee Hyundai of Kennesaw rated?
Cherokee Hyundai of Kennesaw has a 4.3 star rating with 509 reviews.
When is Cherokee Hyundai of Kennesaw open?
Cherokee Hyundai of Kennesaw is open now. It will close at 6:00 p.m.
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