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Charlie's Family of Dealerships
- Car Dealers
- Augusta, ME
About this business
Location details
465 Western Ave, Augusta, ME, 04330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedThey get the job done! Wanted a Jeep, got exactly what I wanted. Cody (my fabulous sales person) was as delighted and as excited as I was about my acquisition. Thank you so much!
Bought my new 2020 Jeep Wrangler Rubicon today. Charlie's staff was amazing to deal with. I couldn't have asked for any better service. They were extremely kind yet professional. Even while crunching numbers Zachary Williams made the process easy. Gabe was also a great salesman. I highly recommend Charlie's Dealership! Lots of Jeeps to choose from too. Thanks guys! I love my new Jeep!
Business response:
Thank you for your kind words and your business!
We had the absolute best experience with Zachary Williams!! Very fair and reasonable!! Such a relaxed atmosphere too! Definitely will be back!!
Business response:
Thank you for your kind words and your business!
Called Charlie's on Saturday morning. Got a call back from "Cody". I put in finance application and told him what I was looking for. I know they checked my credit bc I received alerts on my monitoring apps. But didn't know that from Charlie's because "Cody" NEVER called me back. I wanted to give him the benefit of the doubt so I waited a few minutes before they closed to call him back. I told him I was checking in bc I haven't heard anything for several hours. He replied "oh sorry we got really busy ". Assuming he was "reall... read more
Business response:
I'm am sincerely sorry you had this experience at our dealership, we were very busy Saturday but that is no excuse. Humans are fallible, we make mistakes. We would love the opportunity to deliver you a better experience and that is certainly your decision. Either way, we hope you find the vehicle you are looking for and again I apologize for your experience with us.
We have had awesome customer service on both sides of the dealership, sales and service! Charlie's always tries to help the customer the best way possible. They have always done right by us! Thank you Charlie's
Business response:
Thank you for your kind words!
Call in as the car I bought new off the lot 2 years ago has errors about tire pressure after it jerked on the freeway this morning (not before this happened for some reason) after I get to work and doing a 360 on I-95 I call and they say to get it to then and they will give me a free rental. I get there and now it’s $40/day and they don’t know when I’ll get my car that’s under warranty back. I do not appreciate being lied to by the person I spoke to on the phone. I will not refer anyone there and I certainly won’t get anythi... read more
Upfront and fair pricing. Great knowledgeable team. Everyone was incredibly kind and helpful from the first phone call to the drive off the lot. Best car buying experience I have had in a while. Thank you so much!
5 stars for Charlie's Subaru team. Thank you Ben V for the great customer service. 😁👍
Frequently asked questions about Charlie's Family of Dealerships
How is Charlie's Family of Dealerships rated?
Charlie's Family of Dealerships has a 4.6 star rating with 1,926 reviews.
When is Charlie's Family of Dealerships open?
Charlie's Family of Dealerships is closed now. It will open tomorrow at 8:00 a.m.
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