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Charlie Clark Nissan El Paso
- Car Dealers
- El Paso, TX
About this business
Message from Charlie Clark Nissan El Paso
Location details
6451 S Desert Blvd, El Paso, TX, 79932, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Once the staff makes a sale they no longer care about you. I bought a car that had a couple of scuffs in the paint and they promised to give me the paint to touch it up and I never received it. And now every time I call they act like I'm crazy. many of the salesmen are very unprofessional and beat around the bush when you try to ask them to do something for you. I went to have an extra key made and they had all my information wrong. I also heard other customers around me getting upset because the salesmen would come out and ... read more
Business response:
Anthony, it’s upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure the issue does not happen again. Feel free to contact our Owner Loyalty Manager, Gracie Arellano at 915-706-4100 or email at gracie.arellano@cclarkauto.net with any additional issues or concerns.
RecommendedExcellent customer service Great benefits Fun and relaxing environment to make an important investment and purchase Charlie Clark and my sales associate Pablo were amazing Very happy with my new 2020 Nissan Versa
Business response:
Daniela We appreciate you sharing your experience with us. We hope to see you very soon!
Highly recommended Great customer service and great deals Jose Gallegos and Hector Sanchez did a everything on their hands to accommodate our needs. Definitely would recommend to family and friends
Business response:
Thank you!
I recommend buying your car from Michael Estrada. He's a great sales man, very honest, and has exceptional customer service. The relationship was rocky but in the end he was able to bounce back and take care us. Thanks Micheal you have a bright future in sales. Keep up the good work!
me and my family spent 4th of july there, manager introduced himself brought the car around to see so we wouldnt walk out in sun test drove it , finally doing paperwork to buy finished then they tell us car was sold, that other salesman sold it faster, if i had keys in my had how can it sell, so we left without car, was promised to get another car just liked it that sales manager director said he personally would call us , i called him still waiting this is customer service whos going to give me back our fourth of july, wast... read more
Worsted service ever, even for frequent customers. There are 0 committeeman with the customer from the sales team. This is the final chapter of my history with this company. I am still waiting on the person from customer complaint to call me back. A little bit of background: 2018 I acquired a suv, and one week after we close the agreement the financial manager change the interest rate and didn’t give me a good explanation. I stayed because my wife and I really love the Crossover. 7/4 2020 I decided to change my suv for the n... read more
Business response:
Jorge,it’s upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to ensure the issue does not happen again. Feel free to contact our Owner Loyalty Manager, Gracie Arellano at 915-706-4100, or by email at gracie.arellano@cclarkauto.net with any additional issues or concerns.
So the quality of service at this place is ridiculous. I should also mention my google review was created twice because they had requested I remove my first one where I had given just 2 stars but now its definitely a 1 star with the horrible customer service even after purchase.... To Begin with when we arrived to look at a very specific Altima that I wanted the sales associate, Kenia kept telling me to check out other ones that were similar but wouldn't let me actually test ... Continue Reading
Business response:
Jessica, it’s upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to ensure the issue does not happen again. Feel free to contact our Owner Loyalty Manager, Gracie Arellano at 915-706-4100, or by email at gracie.arellano@cclarkauto.net with any additional issues or concerns.
drove down there from east because supposedly had a appointment no one new anything about it picture of truck not the same bad experience
Business response:
Albert it’s upsetting to hear that you did not receive the top-notch service we strive to provide. Thank you for bringing this to our attention. We will use your comments to ensure the issue does not happen again. Feel free to contact our Owner Loyalty Manager, Gracie Arellano at 915-706-4100, or by email at gracie.arellano@cclarkauto.net with any additional issues or concerns.
muy bien atendida y Rápido servicio
Frequently asked questions about Charlie Clark Nissan El Paso
How is Charlie Clark Nissan El Paso rated?
Charlie Clark Nissan El Paso has a 3.7 star rating with 1,362 reviews.
When is Charlie Clark Nissan El Paso open?
Charlie Clark Nissan El Paso is closed now. It will open at 9:00 a.m.
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