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Charlie Clark Nissan Brownsville

4.6

About this business

Location details

2547 North Expy #77/83, Brownsville, TX, 78520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
SunClosed
4.65,192 reviews
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Margieandbobby Bush's profile image
Margieandbobby Bush 
recommend  Recommended
4 years ago

I highly recommend this place. Good deals . And friendly staff and wonderful service. Just go in and ask for Sam . He is a great guy. 

Business response:

Margieandbobby Bush, thank you for your kind review; we are happy to pass along your comments to the team here at Mathews Nissan, Inc.! 

Jack J Urso Jr.'s profile image
Jack J Urso Jr. 
recommend  Recommended
4 years ago

Great job on purchasing and trade.Thank you Mike Pines and Joshua very proffessional team 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Mark E Nieuwsma's profile image
Mark E Nieuwsma 
recommend  Recommended
4 years ago

Great customer service. Sean was especially helpful. 

Business response:

Thank you Mark ! We appreciate the kind words. We hope to be of service to you again in the future. :) 

Vicki Becker Eddings's profile image
Vicki Becker Eddings 
recommend  Recommended
4 years ago

Nissan of Bradenton was excellent! I needed tires quickly, Shawn was professional and quick, I was in and out much faster than anticipated. When they were finished they washed my car, it was like driving away in a new vehicle! Thank you! 

Business response:

Yay! We are very happy to hear that Sean made such a great impression, Vicki. Thank you for entrusting your vehicle with our service team. We value your business and hope you have a wonderful weekend! 

Douglas Moore's profile image
Douglas Moore 
recommend  Recommended
4 years ago

Service was awesome! Thomas took good care of me. Thanks guys. 

Lee Gore's profile image
Lee Gore 
4 years ago

Purchasing the car was a great experience BUT it’s been downhill from there. I have had good experiences with certain people but, as a whole, this has been the worst experience. I’ve purchased five vehicles, at five different dealerships, in three different states and this is the first time that I’ve regretted the purchase. 

Business response:

Thank you for leaving feedback. Please reach out to us at (931) 552-7555 so we may identify ways to improve your experience. 

Katie Campbell Anson's profile image
Katie Campbell Anson 
4 years ago

I tried to purchase a used vehicle from Nissan of McKinney. I was going to pay $250 cash and the rest with a personal check. They took my cash and put it in a safe somewhere then they told me they couldn’t accept my check. They proceeded to speak to me disrespectfully and unprofessionally to the point that my 19 year old son was in tears. At one point I felt like I was backed against the wall as two men stood in the doorway blocking my exit. I had to raise my voice asking them to move so we could leave. I asked for my $250 c... read more

Business response:

Hello Katie, and thank you for your feedback. We are dedicated to our customers and providing outstanding customer service in all that we do. We cannot express how sorry we are over this situation. We take these claims very seriously - we make it our mission to be an inclusive environment for all. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865. 

Travis Smith's profile image
Travis Smith 
4 years ago

I'm not really sure where to begin with the mess of this place. First I want to point out that this was at the used vehicle building, which may not be as bad as the new vehicles. BUT either way this is not the way a used car buying experience should be. So to start, the website had pictures that were not very detailed and only showed the van from a distance which looked ok. After talking to the sales me he sent some pictures and a video of the van but it was really fast walki...Continue Reading 

Business response:

We apologize for any inconvenience this may have caused you. We have updated some of our policies and procedures related to our quality control. We appreciate you giving us the opportunity to earn your business and if there is anything else we can do for you in the future please don’t hesitate to call us. One of our sales managers would like to speak to you personally at 615-586-9910. His name is Marcus March. 

Tishon Sanchez-Clay's profile image
Tishon Sanchez-Clay 
recommend  Recommended
4 years ago

Amazing experience, customer service was great and the workers there are very polite. Would highly recommend! 

Business response:

Thank you for taking the time to let us know how we did. We hope you have a great day! 

Frequently asked questions about Charlie Clark Nissan Brownsville

How is Charlie Clark Nissan Brownsville rated?

Charlie Clark Nissan Brownsville has a 4.6 star rating with 5,192 reviews. 

When is Charlie Clark Nissan Brownsville open?

Charlie Clark Nissan Brownsville is open now. It will close at 8:00 p.m.  

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