This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Charles P. Rogers
- Furniture Stores
- New York, NY
About this business
New York's factory direct one-stop-shop for quality mattresses, beds, daybeds and bedding since 1855. We actually design and build the beds we sell and we'll ship anywhere you make your home. Our range of styles includes high quality mattresses, wood, brass, iron and leather beds from original, century old classics to innovative contemporary designs, often seen on the pages of leading home decorating magazines. Charles P. Rogers beds are the first choice of leading decorators and designers, yet we also sell direct to the pub... read more
Location details
26 W 17th St, New York, NY, 10011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Not the company my family knew... we have an anique brass bed they undated in 2010, the Alexandria Canopy and a day bed all from Charles P. Rogers however they don't back their work any longer. I spoke to a supervisor today who said basically we got your money in 2010 and our Lifetime Structural Warranty nor our serve applies to you. Shame on you Charles P. Rogers!!!!!
We ordered 2 mattress/box spring sets on the 3rd of March. We were told that the mattress's were on back order and it would take about 2 weeks. Well, we are on week 3. I am now being told that the box spring is on back order. I have been advised on 4 different occasions that my salesperson will call me with an eta. This has not happened. After seeing all of these reviews I am wondering if I am better off just cancelling the order and going some place else.
(****See update below.)I want to order a CPR mattress but the reviews on customer service can't be ignored. I went through the online process yesterday and selected my mattress(es) and saw the free delivery and white glove service offer. I entered my zipcode and it said that my order included free delivery. There were no caveats. Just to be sure I initiated a chat and the rep (Erik) responded. I asked about the free delivery and inquired about truck size. He said there might be a fee if they have to rent a smaller truck. I v... read more
Got a nano2 mattress. It’s out of this world comfortable and supportive. It’s so comfortable I slept through an earthquake this morning and felt refreshed and renewed when I woke up.
Purchased cal-king bed online during Thanksgiving holiday. Summer advised me that the bed will not be available for a few weeks. Bed delivered, set up and looks beautiful.....I shouldn't have canceled the queen size (I really needed to replace both) but I wanted to see how it worked out with the Cal-king before purchasing another one. I am so extremely happy with it.
Purchased a queen iron bed. Wanted to charge me an additional $500.00 just for the side rails which was included in the original price!!! Wouldn't offer a refund, AND...we never received the bed itself (4 months later) but they had no problem taking our $1800.00 HORRIFIC customer service!!!! What a nightmare this company!
The bed is wonderful. We are side sleepers and it is perfect. The sales person helped me determine which mattress would be best and he was right. I have had water beds, air beds, regular beds, and this CPR bed is the best. We had to wait approximately 3 weeks for delivery but the mattress pad wasn't received at the same time. We kept having to follow up with that but got in with 1 month. I would recommend this mattress/box springs but know you would have to wait for delivery.
Frequently asked questions about Charles P. Rogers
How is Charles P. Rogers rated?
Charles P. Rogers has a 4.4 star rating with 609 reviews.
When is Charles P. Rogers open?
Charles P. Rogers is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com