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Chapman Dodge Chrysler Jeep Ram
- Car Dealers
- Scottsdale, AZ
About this business
Specialties Chapman Dodge Chrysler Jeep Ram offers new and used Dodge, Chrysler, Jeep, and Ram cars, trucks and SUVs for sale in Phoenix, AZ. Meet the Manager Eddie E. Manager Chapmand Dodge Chrysler Jeep Ram is your Phoenix Dodge Chrysler Jeep Ram Dealer in Arizona. Serving the greater Phoenix area, Chapman Dodge Chrysler Jeep Ram is located at 3800 N 89th St., Scottsdale, AZ and carries the full line of Dodge, Chrysler, Jeep, and Ram vehicles under one roof. Whether you are shopping for a new or pre-owned vehicle, our frie... read more
Location details
3800 N 89th Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Chapman Reneges on agreements. Hands down worst car buying experience EVER! No exaggeration. We negotiated price for three days, and I was the one that conceded to their price. Once I agreed we set up a time to for me to come pay and leave. When I got their they had my wife, baby, and me wait around for an hour (during a health pandemic) before they reneged on their price. My salesperson, his direct supervisor, and the GSM all talked to me on the phone about the deal before we came in. Not one of them thought the deal (their... read more
Business response:
Jeffrey, we are truly sorry for your experience. The vendor you chose for pricing structure inadvertently stacked incentives on top of each other that were not compatible. We never meant to have you or your family spend that much time here at the dealership, we were trying to figure out a solution to the situation your vendor created. Please accept our apologies for this inconvenience. Renate Steinbach
RecommendedShopping online was great and easy. Vehicle delivered on the same day I started the process. Thank you. Please give a shout out to my sales man, Pete Montano. He did a wonderful job.
Long story short, I will never purchase a vehicle from this dealership again, and will be sure to let everyone I know in the market for a car to steer CLEAR of this dealer. Read on if you'd like to know why. My salesman Wyatt Chatburn, was great! He helped me however I could but unfortunately what happened was out of his control. I came to Chapman Dodge last Thursday to purchase a 2016 Camaro SS. I absolutely loved the car except for one issue, the car had an extremely loud ...Continue Reading
First, they apparently realized that I was an inexperienced buyer and they sold me a "new" car that I later discovered had had a previous owner. Next I explained that I would pay cash for the car and to nor run a credit check and again, I found out later they did a hard inquiry. Very disappointed by this experience. Steer clear of this place.
Very disappointed, make an appointment, get here on time. Am told I will have a two hour wait for an oil change. Service advisor blames lack of employees due to virus furloughs. I asked why did Chapman furlough employee’s? Lack of customers..... then why is there a 2 hour wait for an oil change.
I am really disappointed by the way this dealership treats its customers. I bought a used car at this dealership back in May of 2019. I was told that I needed to purchase a $2000 extended warranty for the loan company to accept my loan. So I purchased it thinking under the impression that I needed it to buy the car, plus I’d have extended coverage, great! My salesman was great and everything went excellent with him! Fast forward to December 2019, it took a quick turn in the w... Continue Reading
My wife brought her car in yesterday for a recall. As we were leaving a piece of the gear shifter was broken off and sitting near the cup holders. When we asked them about it, they said it was probably broken off before and that they didn’t do it. Since it’s not under warranty they won’t fix it unless we pay, which is ridiculous considering we did not break it. Terrible customer service, especially to someone who is currently looking to buy a new vehicle. My business will not be going to Chapman
This dealership is the worst!! We took possession of a Ram truck first week of January. We gave them a check in full. Still haven't received our deposit back placed on truck in December when ordered. There have been numerous excuses. These people act like they care but clearly they don't since we have given them several opportunities to get our deposit back to us and they haven't. AND worse, we referred a friend who also purchased a truck in December and the referral fee must be a scam because they can't get us the referral ... read more
Frequently asked questions about Chapman Dodge Chrysler Jeep Ram
How is Chapman Dodge Chrysler Jeep Ram rated?
Chapman Dodge Chrysler Jeep Ram has a 4.2 star rating with 3,018 reviews.
When is Chapman Dodge Chrysler Jeep Ram open?
Chapman Dodge Chrysler Jeep Ram is closed now. It will open at 8:00 a.m.
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