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Chapman Dodge Chrysler Jeep Ram
- Car Dealers
- Scottsdale, AZ
About this business
Specialties Chapman Dodge Chrysler Jeep Ram offers new and used Dodge, Chrysler, Jeep, and Ram cars, trucks and SUVs for sale in Phoenix, AZ. Meet the Manager Eddie E. Manager Chapmand Dodge Chrysler Jeep Ram is your Phoenix Dodge Chrysler Jeep Ram Dealer in Arizona. Serving the greater Phoenix area, Chapman Dodge Chrysler Jeep Ram is located at 3800 N 89th St., Scottsdale, AZ and carries the full line of Dodge, Chrysler, Jeep, and Ram vehicles under one roof. Whether you are shopping for a new or pre-owned vehicle, our frie... read more
Location details
3800 N 89th Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
RecommendedAndrew Stephanie was the top notch sales person he accomendated more than expected i will recommend this salesperson 5 diamond service
Business response:
Thank you for sharing your story with us! We understand that customers are already experiencing stress when purchasing a new vehicle. Therefore, we want to provide a stress and pressure-free environment along with great customer service! We are excited to hear that we were able to meet that mark with you! - Your Friends at Chapman Dodge Chrysler Jeep Ram Scottsdale
Had an awesome experience at this dealer buying my 2020 Charger Hellcat. Ghaleb was such a great salesman and all staff was so friendly. Went above and beyond to make sure I was happy!
Business response:
Denise, Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. We look forward to delivering the same experience on your next visit. - Your Friends at Chapman Dodge Chrysler Jeep Ram Scottsdale
Went in to finish a deal I had submitted online to but from home and spoiler alert. Besides over priced vehicles, the vehicle I went to finalize the deal on they ended up wanting to charge another $300/month on top of what the deal was done on which is fine because the vehicle had a big dent and scratched all over a brand new 2020 Jeep Compass that will probably never sell because we even found screws in the tires, the air conditioning did not work so ever and even the saleswoman said it’s not a problem we will fix it. Of co... read more
Business response:
Peter, we are truly sorry for your experience. Please contact me directly so I can see if we can find another similar vehicle to work with. This should not have been your experience on a brand new vehicle. Renate Steinbach General Sales Manager Chapman Dodge Chrysler Jeep 480-949-7600 x 1246
Stop lying about the prices !!!
amazing company kind, friendly. strive on customer service.
Scott Randel is the man in service department
Business response:
Thanks for leaving a review, and mentioning Scott. You're right, Scott is phenomenal! We are happy to have him on our team! - Your Friends at Chapman Dodge Chrysler Jeep Ram Scottsdale
I had the WORST experience with their service department. Ruth is the woman who helped me and overall she just seemed incompetent. They offer Lyft rides for their customers to and from their desired destination while their car is being worked on. Well once my car was finished she tried to send me 2 different Lyfts during my lunch break, the 1st one was near me but not my exact location and couldn’t find me, the 2nd she sent to my old address even after giving her my current one. Anyways, my lunch was over by that point and w... read more
Business response:
I do apologize for your experience with the Lyft service. This is a free service we offer our customers so they can easily get to and from home or work while their vehicles are being worked on. Most times, Lyft offers a great service and convenience for our customers but we have no control over their availability or ability to find locations. I understand your frustration but I don’t think it is fair to place the blame on Ruth or the dealership for the poor performance of a 3rd party vendor. After talking to Ruth and looking... read more
My most recent appointment was for a recall on my vehicle. This was after Governor Ducey’s executive order for wearing masks. Very few of the employees were wearing masks. I wore my mask and about half to three quarters of customers in the waiting area had masks.
The service was way over the top. I needed help for my situation and they stepped up to the plate and hit a home run.
Business response:
We're happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know! - Your Friends at Chapman Dodge Chrysler Jeep Ram Scottsdale
Frequently asked questions about Chapman Dodge Chrysler Jeep Ram
How is Chapman Dodge Chrysler Jeep Ram rated?
Chapman Dodge Chrysler Jeep Ram has a 4.2 star rating with 3,210 reviews.
When is Chapman Dodge Chrysler Jeep Ram open?
Chapman Dodge Chrysler Jeep Ram is closed now. It will open at 10:00 a.m.
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