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Chan Soon-Shiong Medical Center at Windber
- Healthcare
- Windber, PA
About this business
Founded in 1906, CSSMCW is an independent, non-profit acute care hospital in northern Somerset County, bordering Cambria County. The 54-bed hospital employs more than 450 staff members, making CSSMCW the fourth largest employer in Somerset County. For more than 110 years, our hospital has been serving our patients with the highest level of quality care and customer service. We strive to exceed your expectations by providing you with top quality care in a comfortable, home-like environment. Our philosophy of patient centered ... read more
Location details
600 Somerset Ave, Windber, PA, 15963, United States
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I had knee surgery July 25, 2017. This was my first time ever as a patient in Windber. I was treated wonderfully! Greeted everywhere! The absolute best care! The asu rooms are older but clean. You have to get used to the halls and read the signs for directions. I am very glad my doctors are here and not in Johnstown.
I had a horrible experience on July 2nd. I went in with blood running down my leg covered by a towel and it took 2.5 hours to get to the triage room. Then after that I got sent to the back waiting room where I received a shot from a nurse who wasn't wearing gloves. Then about 2 hours later I finely made it to a room where my open wound sat open for another 45 minutes. Then today I went to med express where I found out that I got an infection and it was probably due to the lack of cleaning the wound and not wearing gloves.
Business response:
Thank you for your feedback. Serving our community and providing nothing short of excellent care is something we take very seriously. We would appreciate an opportunity to understand additional details. Can you please contact us directly at (814) 341-1641. Thanks.
People are quick to point out the negatives so I just wanted to shout out the ED for their fast and friendly service yesterday. My husband cut his hand pretty bad and was immediately seen and taken care of. Not only was Dr. Stewart kind, he did some teaching and provided us with several laughs!!
We had an absolutely awful experience at the ER today. My 13 year old hurt his wrist and we waited over two hours to be taken to a room after his X-ray. The doctor was incredibly unfriendly and unprofessional. The whole process took over 4 hours and I asked three times for some kind of pain medicine for my son who was crying in pain for four hours! We were given Tylenol with codeine to take home, he was never given pain medication while he was there. The triage nurse said he would try to find an ice pack but never did. We wa... read more
Business response:
Serving our community and providing nothing short of excellent care is something we take very seriously. We appreciate your feedback. We will share your comments with our leadership review team and file a formal complaint on your behalf. If you would like to contact us for any other issues regarding this, please contact our hospital supervisor directly at (814) 341-1641. Thanks
I have to say windber hospital is awful, for a few years I had bad headaches and went into the emergency room pretty often they had told me numerous times I was a drug addict lying about my pain, I went to conemaugh for the 1st time after being so sick of being called a drug seeker by the doctors and staff at windber e.r., and wouldn't you know they did a lumbar puncture I had water on my brain for 3 years and had to have a vp shunt put in, to this day of I go there I can hear the nurses talk about me how I'm this and that, ... read more
Business response:
Thank you for your feedback. Serving our community and providing nothing short of excellent care is something we take very seriously. We will pass along your feedback to the ER Supervisor. If you would like to share any other concerns please contact our Hospital supervisor at (814) 341-1641. Thank you.
My husband slipped while delivering mail in Windber. He was taken to the ER at 12:00. Took a half an hour just to see a triage nurse. I just got a text from him at 3:00 and he is STILL waiting to see a Dr. This is unacceptable!!! Thank God his injury wasn't more serious!!!!!
Business response:
Thank you for your feedback. Serving our community and providing nothing short of excellent care is something we take very seriously. We will pass along your feedback to the ER Supervisor. If you would like to share any other concerns please contact our Hospital supervisor at (814) 341-1641. Thank you.
Went tonight to have a small peice of glass removed from my finger. I tried to remove it myself but couldn't reach it decided to come see what they could do for me. Wound up sitting in the er for an hour while the nurses belittled me and talked of me not more than a ft away from me. Where my fiancee and I hear every word. Left in tears, the only good experience I had from tonight was the Dr taking care of my finger. Reporting the nurses, praising the Dr who took care of me but I WILL NEVER COME HERE AGAIN. I'll take a trip t... read more
Business response:
Thank you for your feedback. Serving our community and providing nothing short of excellent care is something we take very seriously. We will pass along your feedback to the ER Supervisor. If you would like to share any other concerns please contact our Hospital supervisor at (814) 341-1641. Thank you.
Frequently asked questions about Chan Soon-Shiong Medical Center at Windber
How is Chan Soon-Shiong Medical Center at Windber rated?
Chan Soon-Shiong Medical Center at Windber has a 3.2 star rating with 228 reviews.
When is Chan Soon-Shiong Medical Center at Windber open?
Chan Soon-Shiong Medical Center at Windber is open now. It is open 24/7.
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