Century 21 Action, Inc

Penny B. 

on Birdeye

3 years ago

picking out the house and check-in was a breeze, agent was very helpful and assisted in picking out the right size home. Although we found things to be a little unkept at the house itself. Very cluttered under the house, microwave handle looked to have a had a quick fix with glue - which didn't hold, cleaners should have checked over the property for major dust - found on walls, ceilings and ledges. And the deck railing outside the main level bedroom had not been fixed - which was brought to your attention weeks ago when my ... read more

Sharon H. 

on Birdeye

3 years ago

Everything was perfect! Check in, check out, reminder/communication emails, and house! 

Thomas S. 

on Birdeye

3 years ago

I seriously can't believe your agency is refusing to reimburse me $17 for a coffee maker that I had to purchase to replace a broken unit. It was 6:30 AM Sunday morning. Would you really have driven over a replacement unit by 8 AM that same day (the coffee was finally done by 8 after purchasing, cleaning the pot, etc.)? After a long day on the road Saturday, all I wanted was a pot of MY coffee to enjoy on the deck of the house. I have to believe that the rental owners wouldn't be too happy to know that your agency is will... read more

Amy B. 

on Birdeye

3 years ago

I think that Century 21 did a good job of providing useful information before and throughout our stay, however, we were not very happy with several things regarding the house. 1. Cleaning supplies were left out upon our entry. Dirty paper towels and spray were a definite turn off. The house was not properly cleaned. I vacuumed during the first two hours of our arrival. The few rugs there were extremely worn and dirty. 2. The kitchen was poorly stocked. Whereas they had adequate pots, there was only one usable frying pa... read more

William C. 

on Birdeye

3 years ago

I rented an additional baby crib for extra $$ when it was already present in the house. I didn't see it for a couple days because it was in a closet. You should be aware of renting additional items to folks when the stuff is already at the rented house. I will use another company for reservations next time. Otherwise, you did great 

Charmaine C. 

on Birdeye

3 years ago

Century 21 is highly recommended for ease of conducting business. Office staff is great to work with. Re the Unit: Few bad weather nights forced us inside & analog TV in living room is SO small, difficult to see. I know the person that cleans has a short time but window sills, blinds are always dusty, furniture dusty, Floors, carpets and bathrooms are clean. Sweet Dreams who furnishes linens do a FABULOUS job to provide well organized, CLEAN NICE linens every year without fail. Unit is well stocked with kitchen items t... read more

Paul W. 

on Birdeye

3 years ago

House is OK. It needs a mid season cleaning. On both of the ocean side bedrooms the carpet by the sliding door wall has mold (the carpet is black). The bedroom with the king bed leaked with the rain. I reported these issues and basically was brushed off stating all houses here have similar issues. We have rented this house three years in a row and this year it had the leak and mold issues. We will rethink renting this house again because of the mold issues 

eddie Z. 

on Birdeye

3 years ago

It was great need new furniture 

Bob G. 

on Birdeye

3 years ago

Your staff there was very friendly and upbeat. I stayed in Sea-Cluded in Serenity Point. This was my first time renting from you and my first time in Serenity Point. I have been coming to different parts of Topsail my entire life every year. The unit was superbly furnished. There was never a time I felt there was something I needed. I really appreciated the fact that linens were standard for the unit. Nice not having to bring my own. The care bag with soaps etc. was a great touch. I now have a new realtor for next year! One ... read more