Century 21 Action, Inc - Surf City, NC

Cara S. 

on Birdeye

a year ago

This was our second year with century 21 action. Always a great experience and any problems were handled quickly and to greatest approval! Already booked our third year. 

Kristy H. 

on Birdeye

a year ago

The Following were awesome reservation staff - (Jessica), check in welcome bag, linens being included, location of the house, and size of the rooms The following were not so great - the shape of the home, not as updated as advertised, Hvac, appliances, couch, and carpet are on their last leg. Decking boards are loose. Terrible - Customer care during the stay. Fridge and freezer went out late afternoon on a Tuesday, not fixed until Thursday morning. Asked to do several ridiculous checks before service order placed. Many mes... read more

Susan B. 

on Birdeye

a year ago

Couldn't check in until 5:00pm, then had the worst time getting into the house due to the terrible condition of the locks on the doors. One toilet seat was cracked and pinched when you used it- only toilet on the main floor, of course. House was not swept before we arrived and the floor was quite sandy. Two of the plastic chairs on the front porch had cracked rockers and made loud noises when used. No dish towels at all. We had to use hand towels or buy some and we were not told to bring this, but we're in fact told all... read more

J C. 

on Birdeye

a year ago

Did just OK, Check in was great but property was not inspected and put in proper shape upon our arrival. Had to call and get outdoor shower fixed on our arrival. That should have been taken care of before arrival. Did not like the having to wait over 45 days to get my damage deposit back. You knew within a few days that we did not damage anything. Why hold MY money for over 45 days!!!! Don't know that I will rent from Century 21 at Topsail again. Have gone to Emerald Isle in the past and the rental agency there was just GREA... read more

Rita C. 

on Birdeye

a year ago

Enjoyed our stay at the Channel marker,perfect house for my family. 

Cheryl S. 

on Birdeye

a year ago

First the good: I was kept well informed about the rental and expectations via email on a regular basis. It was easy to book the rental. When we had a plumbing issue, a plumber came to the unit and resolved the issue within a very short amount of time. Now the not so good: When I stopped to pick up the packet with keys and passes, the receptionist was rather rude and obviously not happy to see me at 4:50 in the afternoon. When I asked about the welcome starter kit, I was told it had been delivered to the unit. It was not ... read more

Eric P. 

on Birdeye

a year ago

We absolutely LOVE Topsail Island! This will definitely be our annual beach vacation for years to come. The house we rent is right on the beach, there are several stores on the island for convenience, especially if you dont want to travel far for groceries, dinner or souvenirs. A little piece of heaven... that's for sure!! I recommend Century 21, Action for you vacation needs, they were so helpful from start to finsih. 

Mark R. 

on Birdeye

a year ago

Got to check in a little early, that's always a plus also Shipwatch Villas 1315 was as nice as the pictures, already booked it for next year and the receptionist was very polilte and helpful. 

Jennifer L. 

on Birdeye

a year ago

Loved the beach, but the place where we stayed, was to dated. The wiring was old, the sink was old, carpet needs pulled up to old. Beds need replaced. The whole place needs complete updating.