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Cary Mower & Saw

4.1

About this business

Location details

408 E Chatham St, Cary, NC, 27511, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
ThuClosed
Fri8:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.1201 reviews
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s's profile image
2 years ago

Stiffed in Cary by Cary Mower and Saw ZERO Customer service. I have been here twice, I alway give a company the benefit of the doubt. First time was the only customer in the store and was treated like I was inconvince them just to buy a spark plug for a mower. Second time I was told it would take 10 mins to change a 7.00 part, was thinking there shop minum was 30.00 labor. When the bill came a week later was over 85.00. Why does it take a profesional to charge you for an extra labor to clean the filter, and put 5 ounces of g... read more

Outfourbills W.'s profile image
Outfourbills W. 
6 years ago

out400bucks After reading the reviews years ago, I can't believe these guys are still in business. Bought a brand new Stihl chainsaw. Used it one weekend and the bar began to smoke. They kept it a week and then said that the housing was melted and it would cost over 400 to fix. I said to check on the warranty. They came back another week later and said that it was user error and I had the bar stop engaged while running it. I told them I only had the bar stop engaged during idol and that the idol must be geared high because I... read more

steve G.'s profile image
12 years ago

Went out of their way to help! I recently moved to the area. Had my mower in storage and hadn't noticed that is was damaged by movers. Brought it to Cary Mower and they went out of their way to help me. They wrote a letter to the moving company explaining the damage and gave them their best opinion on the matter. Not many places would care or even bother with a problem like that for someone they didn't know. Would recommend to everyone. 

s h.'s profile image
12 years ago

Stiffed in Cary by Cary Mower and Saw ZERO Customer service. I have been here twice, I alway give a company the benefit of the doubt. First time was the only customer in the store and was treated like I was inconvince them just to buy a spark plug for a mower. Second time I was told it would take 10 mins to change a 7.00 part, was thinking there shop minum was 30.00 labor. When the bill came a week later was over 85.00. Why does it take a profesional to charge you for an extra labor to clean the filter, and put 5 ounces of g... read more

Bill W.'s profile image
12 years ago

GREAT PLACE/GREAT SERVICE I recently moved to the area and decided to give Cary Mower a chance even after reading some of the reviews. I brought my mower in for an estimate. They did take $30 up front to look at and diagnose the problem with my mower. After quoting me a VERY fair price, I had them go ahead with the work and the $30 was taken off of the final price like they told me. Would recommend them to everyone!!! 

Jennifer C.'s profile image
Jennifer C. 
12 years ago

Great Knowledgable service visited to have a Stihl blower repaired that we bought several years ago. Knowledgable, friendly service without a hard push to sell new equipment when the old is repairable. Would recommend to friends and would visit again to buy. 

Robert M.'s profile image
13 years ago

Just Plain Rude I had unpleasant dealings with CM&S many years ago, but decided to give them another try recently when I needed a lawn mower serviced. It is the off season, so the place was empty when I arrived. One would think that a salesperson would greet any potential customer with a pleasant attitude and be working to make a sale. Contrary to this the salesperson (he could be the owner I guess, but don't know) acted more like I was intruding on his soap opera time or interrupting whatever it was he was doing in the back... read more

Tom S.'s profile image
13 years ago

GREAT service Very friendly and knowledgable staff. GREAT to work with!! Brought mower in for repair and was done promptly and reasonably priced. 

David J.'s profile image
14 years ago

I would not do business with these jokers Not only are the employees at the counter rude but the business does not stand behind the waranties of the products they sell. I bought a sthil trimmer from them less than a year ago. I brought the trimmer back to them because it would not idle. I was told that the carburetor needed to be replaced. They told me that Sthil would not cover this under waranty because this could be caused by ethinol in the gas. I should have contacted Sthil first but instead I let Cary Mower and Saw repl... read more

Frequently asked questions about Cary Mower & Saw

How is Cary Mower & Saw rated?

Cary Mower & Saw has a 4.1 star rating with 201 reviews. 

When is Cary Mower & Saw open?

Cary Mower & Saw is closed now. It will open at 9:00 a.m. 

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