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Carwash Carwash & Lube Center
- Car Wash
- McAllen, TX
About this business
Carwash and detailing
Location details
4515 N 10th St, McAllen, TX, 78504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Had all kind of streaks on windows and parts of the truck were still dirty (tonneau cover, wheel wells, tires, wheels, few bugs still on front). Wouldn't come here again
Business response:
Hi Spencer. So sorry to hear about your experience. That’s not how we do business. Please let me make it up to you at your convenience. Would also love know which location and what time so I can figure out which employee dropped the ball. Please call me at your convenience and let me keep your Christmas merry! 956-664-9274. Ask did Audrie. Hope to hear from you.
Great atmosphere nice friendly people always greeted with a smile.
I should have left my truck as it was dirty, the windshield was full of marks like if they used the same towel to clean everything so I had to stop on the road at night to properly clean it myself because of how bad I couldn't see out my windshield. One of the guys got lazy and forgot to clean the sides of the windshield which was obviously dirty. As I enter my truck to leave I noticed a lot of dirt in the middle console of my truck all around the screen and dash. I had get back off to tell the guy to properly clean it but j... read more
Business response:
What a terrible experience! We take pride in our work and we failed you miserably it seems. We would love the chance to make it right! You can call me directly on my cell and I'd love to talk to you about all of the specifics so I can correct this and make sure it doesn't happen again. Hope you give us the opportunity. Sometimes we fall short but always try to improve. 956-821-5305.
Go see Robert if you need your car serviced! Thank you!
Business response:
Hi Ashley. Thanks so much for the kind remarks about Robert. He is an important part of our team and we hold him in really high regard too! He makes our team better every day. Thanks for sharing your thoughts and high review. We really appreciate it! Let us know when we can be of service to you again in the future.
Business response:
Thanks for the great score Veronica! We appreciate your business and certainly value your loyalty. Please let us know any time we can do something for you.
I just went to this place to get my dually truck washed inside and out, full service, and the job they did was terrible. They turned in the truck still dirty in the outside. There were big and visible dirt spots all over it. I had to tell them to clean the outside all over again while standing in the sun having to tell them where exactly to clean when it was clearly visible where it was dirty. Outrageous! I am never going to this place again.
Business response:
Hi Isabel. Sounds like you had a terrible experience. So sorry to hear that. We pride ourselves on doing an outstanding job and from your post, we failed. Please give us the opportunity to make it right! You can call my personal cell and I'd be happy to turn this bad experience into a positive one. 956-821-5305. Or you can call me at the Carwash at 956-664-9274. Which location did you go to? The one by Applebee's or el pato? Hope we have the opportunity to make up for our short comings.
Business response:
Hi Cathy. Thank you so much for the 5 star rating! We try hard to give or customers a great experience and hope we can do that with each customer. Your opinion means a lot to us. Please let us know if we ever need to improve on something. We're here to serve you!
Business response:
Hi Nanette. Thank you so much for the positive review! We really appreciate your input and your business. Have a great weekend!
Frequently asked questions about Carwash Carwash & Lube Center
How is Carwash Carwash & Lube Center rated?
Carwash Carwash & Lube Center has a 3.9 star rating with 499 reviews.
When is Carwash Carwash & Lube Center open?
Carwash Carwash & Lube Center is open now. It will close at 6:00 p.m.
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