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Carolina West Wireless, Inc.

4.2

About this business

Carolina West Wireless is a cell phone service provider located in Wilkesboro, N.C. The company s wireless services are available on a variety of platforms, and it sells Kyocera, LG, Motorola and Nokia cell phones. Its local calling area includes a five-county area of western North Carolina. Caronlina West s services and calling features include push-to-talk, text messaging, voice mail, multimedia and downloads. Carolina West Wireless maintains eight sales locations in Boone, West Jefferson, Mount Airy and Banner Elk, N.C. 

Location details

119 Churchview Ln, Wilkesboro, NC, 28697, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.260 reviews
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Deb H's profile image
Deb H 
5 years ago

We have been clients of Carolina West for 10+ years. They have always taken care of us even when I accidentally dropped my phone in Lake Gaston one year! Hats off to Carolina West for super service! 

Business response:

Hi ***, Thank you for your Loyalty to Carolina West Wireless. We are delighted to hear about your great experience. We look forward to serving you for years to come. Carolina West Wireless 

Christel S's profile image
Christel S 
5 years ago

I’ve been with Carolina West for 6 or more years now. I’m very happy with their service. I live on the state line and have to admit I have coverage when a lot of friends and family do not with other carriers. For the most part I’d say they’re the best cellular provider I’ve ever been with regarding coverage and price, plus I love the local customer service. 

Eric H's profile image
Eric H 
5 years ago

Great service and company. Been with them for a long time. Would suggest them to anyone 

Beverly B's profile image
Beverly B 
6 years ago

I have been a customer for several years and they have always provided great customer service. 

Mary M's profile image
Mary M 
6 years ago

I have been a customer for at least 3 years, and they have the best customer service people in the field. 

Auman G's profile image
Auman G 
6 years ago

Nothing to say but good things about CWW. Great service, wonder people! 

Troy B's profile image
Troy B 
6 years ago

I am a 2 plus year customer, I have a voice & text flip phone with minimal data needs & now I got a camera too! I have not had any issues with CWW or my phone & get a signal where others don't. 

CHARLES W's profile image
CHARLES W 
6 years ago

I can only give one star. If it were up to me I would give them none! Be forewarned! They will go through your contacts without permission and through your saved information to contact people on your lists, also they will discuss your account with these people. Friends, family, coworkers. Anyone you call or text a lot will possibly be contacted. Also they will terminate your service and prevent you from porting your number to another carrier if you attempt to leave them. We just had to get new numbers and we are dealing with... read more

Ilene's profile image
Ilene 
7 years ago

I had been a customer for several years, added my teenage grandson to my plan his phone broke and we asked to be able to upgrade his phone and were told that we would have to wait until our contract was up or pay the early termination fee. He still had 6 months on his contract, why would I want to pay for a phone that can't be used? they also stated that my mifi was over on data, that unit has not been used in over 6 months, in fact it was missing. In order to cancel the mifi, I would have to have service reconnected to my g... read more

Business response:

Ilene, I’m sorry to hear your grandson broke his phone. We do have options available for you on upgrading your grandson’s phone at any time. We would be glad to work through those options with you. On the MiFi device there seems to me some misunderstanding based on what our records reflect. Your devices were already disconnected upon you calling into Carolina West Wireless on the date of this review. We do appreciate your loyalty and would like to be able to address the concerns that you have mentioned above. Please feel fre... read more

Frequently asked questions about Carolina West Wireless, Inc.

How is Carolina West Wireless, Inc. rated?

Carolina West Wireless, Inc. has a 4.2 star rating with 60 reviews. 

When is Carolina West Wireless, Inc. open?

Carolina West Wireless, Inc. is closed now. It will open at 9:00 a.m. 

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