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Carolina West Wireless, Inc.
- Other
- Wilkesboro, NC
About this business
Carolina West Wireless is a cell phone service provider located in Wilkesboro, N.C. The company s wireless services are available on a variety of platforms, and it sells Kyocera, LG, Motorola and Nokia cell phones. Its local calling area includes a five-county area of western North Carolina. Caronlina West s services and calling features include push-to-talk, text messaging, voice mail, multimedia and downloads. Carolina West Wireless maintains eight sales locations in Boone, West Jefferson, Mount Airy and Banner Elk, N.C.
Location details
119 Churchview Ln, Wilkesboro, NC, 28697, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very much pleased with the service. Carolina West Wireless has given me excellent customer service by local people with the best coverage in the area.
Business response:
Thank you Beth, we are so glad to hear you are a satisfied customer. We appreciate your loyalty.
I have been a loyal Carolina West customer for over 15 years. After spending over an hour comparing Verizon and Carolina West online for four new iPhones and an upgrade in data plan, I called to ask a few questions with Carolina West. I was told that the data plan and phone prices that were on the website were only for new customers not the loyal customers who had been with Carolina West. I could not find anywhere on the site (if it is there, it is very discreet) where it stated that the new phone prices and data plans were ... read more
I find it hard to believe this company has a good rating. I have had this service for several years now and there is always an issue with service. My latest issue is with the iPhone 6 Plus in which Apple didn't make a strong enough brace in the connection of the screen/mother board cause the screen to not function and glitch. Inevitably the phone will just stop working. What does Carolina west do to help the customer? 1) offer to let me upgrade early with an early upgrade fee 2) add a line and still pay for the contract that... read more
Business response:
Please contact us directly at ###-###-#### Ext **** to speak with our Contact Center Director.
After being with CWW for over 27 years I am finally as fed up as a person could possibly be. We have stuck in for yours while they make promises they do not keep and lie about things and blame on the customer, no matter. What finally ended my long voyage with this company was when they decided to take my unlimited data. I resisted this but was assured that this was going to be an awesome deal. 4GB per line. So okay! I trusted them. Very first month, overages to the tune of over $200. So I call we explain we turned the data o... read more
Frequently asked questions about Carolina West Wireless, Inc.
How is Carolina West Wireless, Inc. rated?
Carolina West Wireless, Inc. has a 4.2 star rating with 60 reviews.
When is Carolina West Wireless, Inc. open?
Carolina West Wireless, Inc. is closed now. It will open at 9:00 a.m.
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