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We are a local HVAC Contractor servicing Western NC. Our office is open Monday thru Friday 8am - 5pm.
32 Clingman Ave, Asheville, NC, 28801, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Always a pleasure to work with Carolina Comfort! Justin just finished our winter service; as always, he was very thorough in his work & explanation of what he found
Carolina Comfort phoned me to remind me to do my service contract check up... which I would forget to do left to my own devices. They told me when the repairman would arrive and they phoned 15 minutes before arriving to let me know exactly when he would get to my door. Justin wore his mask , which I appreciated in this age of Covid. He went right to work and got the job done. Justin is very polite and well-mannered. He is a pleasure to work with.
Business response:
We have let the technician know and he has a smile from ear to ear. Thank you for your review!
Could not have been more prompt, efficient, or professional. Could not have asked for better service.
Company kept me informed that they were running late. Met the CC van when they arrived and they were two very nice guys who knew what they were doing and did it with efficiency. Thank you!
Business response:
We apologize for running late that day. Sometimes, in order to get a customer's equipment fixed same day, appointments run over. Thank you for your understanding. We appreciate your business!
I have always found Carolina Comfort to deliver quick, efficient and reliable service for my HVAC needs. Very knowledgeable technicians. Very happy with Carolina Comfort.
Very thorough and pleasant. After he left found countless grimy hand prints on attic access panel. Had to get on ladder to clean ourselves. Good service but not close to 'white glove' treatment.
Business response:
Dear Mr. *****- Thank you for bringing this to our attention. We are sorry for your experience. The technicians are so used to working daily in environments that are inherently dirty (such as attics and crawlspaces) and with equipment that is oily and grimy, they do not always notice such things. We will let the technician know about your experience so we can improve.
Awesome service. On time ( early) and very thorough We are very happy with the professionalism and good service
Business response:
Thank you for your review. We are happy we could make you happy : )
Arrived as scheduled and did a thorough inspection while observing all the measures required by this pandemic. We thank you for your excellent service.
Business response:
Thank you Mr********** -We thank you too!
On time, very nice and professional technician, wore mask and shoe covers inside my house, very thorough.
Business response:
Thank you so much for your feedback!
Carolina Comfort Heating And Cooling, Inc. has a 4.9 star rating with 633 reviews.
Carolina Comfort Heating And Cooling, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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