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Carmax, Inc.

4.2

About this business

Welcome to CarMax, America's #1 used car retailer. Finding the right car for you is easy with our no-haggle prices and wide selection of vehicles. We stand behind our used cars with a 5-Day Money-Back Guarantee. See our local CarMax for written details. Visit carmax.com to explore more than 40,000 vehicles at our 160+ CarMax locations nationwide. 

Location details

10510 Cadillac St, Charlotte, NC, 28134, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,655 reviews
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David Grimaldo's profile image
David Grimaldo 
9 years ago
Pamela Puckett-Rodgers's profile image
Pamela Puckett-Rodgers 
9 years ago

I bought a car in March from them, and they were great on that part, but now I'm trying to get my car in to the service dept at a closer location than this one and I am having a hard time. I need to have something checked, at the Gastonia CarMax, because I live closer to that one, and can't seem to get anything from them, the Pineville location is great. 

Chris Scott's profile image
Chris Scott 
10 years ago

This is the first time after over a dozen car deals in 18 years had a very poor experience with Carmax! I arrived to the South Blvd location ready to purchase the vehicle I transferred when I found that it was not as advertised and needed some work that Carmax and the MOD Chris were not willing to make happen. I have been a loyal customer over nearly two decades and now find myself wondering if Carmax has changed how they now treat their customers and are now more concerned with the bottom line instead of the Good Customer E... read more

Laura n vance T.'s profile image
Laura n vance T. 
10 years ago

We bought our daughters first car at CarMax while she was in highschool....we have now had the car over 5years...this past year was her first year in college and as a mom was very nervous her being away from home and having to travel on major highways but this car has been great! And the folks at CarMax always treat us well and do a wonderful job with any issues I may have with the car....which have all been minor and covered by the warranty:) I frel safe when my daughter has to drive her car here and there knowing CarMax ha... read more

Cheryl Sherry Elliott's profile image
Cheryl Sherry Elliott 
10 years ago
YPMobile User's profile image
YPMobile User 
11 years ago

I purchased my first car from Carmax on South Blved Charlotte NC in Feb 2012. Carmax has this 125 point inspection process to insure the buyer that they are getting a sound reliable car. I heard the first rattle a week after bought the vehicle. Called service a half a dozen times... no answer... no call back. Then within a month my check engine light came on. Called service.. same thing. I call the manager of the store and he said he would walk the message down to service. Still no call. Even though I purchased an extended w... read more

Jeff Worley's profile image
Jeff Worley 
11 years ago
Aric Finney's profile image
Aric Finney 
11 years ago
Jacob Michael Lindler's profile image
Jacob Michael Lindler 
11 years ago

Frequently asked questions about Carmax, Inc.

How is Carmax, Inc. rated?

Carmax, Inc. has a 4.2 star rating with 1,655 reviews. 

When is Carmax, Inc. open?

Carmax, Inc. is closed now. It will open at 9:00 a.m. 

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