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CarMax

4.2

About this business

CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices. 

Location details

170 Turnpike Rd, Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.21,247 reviews
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Jacey Garron's profile image
Jacey Garron 
recommend  Recommended
6 years ago

Went in today with a tricky situation but needing to finance a car after our vehicle was totaled. Julian was great to work with and was so nice about our situation. He made the process stress free, pressure free and easy! We were in and driving off the lot with our vehicle in about 3 hours on a Friday night! The business office staff was amazing as well and CarMax really made this the best car buying experience we’ve ever had. 

Jillian Marie's profile image
Jillian Marie 
6 years ago
Jamie MacDonald's profile image
Jamie MacDonald 
recommend  Recommended
6 years ago

By far the easiest car buying process I have ever had, except the last time I bought a car here. 

Mike DuPont's profile image
Mike DuPont 
recommend  Recommended
6 years ago

I had the best experience at CarMax. Nevenka our car sales person sold me a beautiful new Dodge Ram 1500 2016 yesterday. The price was perfect and my payments is exactly where I needed them. Nevenka spent so many hours with my fiancée and my step son. I felt so bad for her because I was afraid she was going to loose customers. I apologized to her and she said she was there for us. She let me have the time to transfer my tools from my old truck to my new truck. She was great and also everyone else that helped us with finance ... read more

Lizzie Faubert's profile image
Lizzie Faubert 
6 years ago
Donald Gannon's profile image
Donald Gannon 
6 years ago

This was the worst experience of buying a car I have ever had. spent 3 days trying to get an appointment. Salesman was nice but the info he printed from his computer, and what I was told were all lies. None of the parts of the car written on their paper work, related to the things in the car were actually there. When I asked to see the controls etc. the salesman said he was not familiar and would check. They didn't exist and I would have been sold this car thinking they were there when they were not. Their solution. differen... read more

Dan Farrar's profile image
Dan Farrar 
6 years ago

Sales person Geri, great. Customer Service Tony, great. Sales/Store Manager, not good. So how many people have had an issue with CarMax only handing out 1 key fob to a car that has keyless entry? They are willing to cut me a valet key but its keyless entry. Useless! That key won't get me into the car if the key fob is lost! Seriously if I'm missing something, please tell me! Don't you get 2 keys when you buy a car? 

Andrea Sivakova's profile image
Andrea Sivakova 
7 years ago
Trajan Dizna Sivakov's profile image
Trajan Dizna Sivakov 
7 years ago

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,247 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

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