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CarMax
- Used Car Dealers
- Westborough, MA
About this business
CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.
Location details
170 Turnpike Rd, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
I took my 2009 Mini Cooper to CarMax in Westborough, Ma. Brian, the service person told me that if my car required more than a week to be serviced, that it would I could get a loaner car. I rented a vehicle for a week. Then went back to CarMax and asked for a loaner. They told me the parts were not in, and wouldn't be fixed until the following week. I requested a loaner, and was told that it was for new customers only. What? Totally silly! I reminded them of their promise to provide a loaner if it took more than a week. Afte... read more
RecommendedJim Wironen was the best salesman I’ve ever dealt with! He was very caring, supportive and made me feel extremely comfortable in purchasing a new vehicle. He helped me get my down payment lowered by almost half, he was genuinely concerned about getting me into a vehicle that I was happy with. I highly recommend going to Carmax in Westborough Massachusetts and asking for Jim! ❤️
I was in the market to trade in my old 2010 vehicle and get something new. The Sales Rep. Cesar was amazing! He had a trainee Kiana with him and she was super helpful with my 16mo old while I went through the financing. 3 days later I decided I wanted the fully loaded version of the vehicle I purchased. What an easy return process and an amazing program CarMax offers! Tony helped me with the return (super friendly!), Cesar helped with the new purchase (even saw him out there cleaning the grill to make sure it was perfect!), ... read more
Took longer than I would have liked to get finished due to slight miscommunication but got what I needed in my budget. Still need to finish the registration process but everything takes longer in the Coronapocalypse. My sales associate Cesar was very helpful, friendly and knowledgeable.
Bought a car from this location a few years ago and had an AMAZING experience. Went in today to trade it in and was completely disregarded. Was told to make an appointment by calling a 1800 number instead of talking to the several sales people that were sitting around playing on their phones. Couldnt even be bothered to go over a few cars with me. I know things have changed with covid but clearly the people on today just didnt want or care about selling me a car. I wont be buying a car from here ever again.
Five stars for these guys! I just bought my new car from CarMax and it was the best experience I have ever had from start to finish. Highly recommended, the best customer service & staff! ⭐️⭐️⭐️⭐️⭐️
try to undercut the trade in value of my daughters car by atleast a thousand not happy with this place going to a real dealership to get a better quote tomorrow.
Their service and guarantee of satisfaction is amazing. The best car buying experience I’ve ever had. Thank you to Gary!
the staff,especially Bob C westboro low key guy ,helpful & fun to talk with ..Thanx guys
Frequently asked questions about CarMax
How is CarMax rated?
CarMax has a 4.2 star rating with 1,211 reviews.
When is CarMax open?
CarMax is open now. It will close at 9:00 p.m.
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