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CarMax

4.2

About this business

We carry a large selection of used cars, trucks, and SUVs. So it's easy to find exactly what you want, all in one place. Come to CarMax in Oak Lawn, IL and enjoy car shopping with no haggling or pressure. Every car we sell is CarMax Certified and comes with a 30-Day Money-Back Guarantee, so you can buy with confidence. Want to sell your car? We make that easy, too. And we'll buy your car even if you don't buy ours.® Easy car buying and selling. The way it should be. 

Location details

6540 95th St, Oak Lawn, IL, 60453, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
SunClosed
4.21,611 reviews
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Jamie Patiently-Waiting's profile image
Jamie Patiently-Waiting 
7 years ago

HORRIBLE, HORRIBLE, HORRIBLE, HORRIBLE EXPERIENCE!!!! I PURCHASED THE CAR IN JULY AND IT'S BEEN IN THE SHOP 5 TIMES. I HAVE REQUESTED MANAGEMENT TO CONTACT ME REGARDING THE PURCHASE, BUT NO ONE WILL COMMUNICATE WITH ME AND DISCUSS MY CONCERNS OR EVEN APOLOGIZE. I AM VERY DISAPPOINTED. I DID NOT EXPECT TO PURCHASE A LEMON FROM A WELL KNOWN BRAND COMPANY. DO NOT WASTE YOUR TIME WITH CARMAX. YOU MAY JUST GET A LEMON. I HAVE BEEN INCONVENIENT AND THEY COULD CARE LESS. 

Moore Teri's profile image
Moore Teri 
7 years ago
Steve Miller's profile image
Steve Miller 
7 years ago

We just sold our beloved 2004 Honda Pilot to CarMax. I was wary before the transaction started, but was quite impressed with the entire sales process: the staff were most friendly and helpful, the transaction easy and transparent. It took two visits, but if I’d been prepared we could have gotten everything done in about 75 minutes. I’d recommend CarMax without reservations. 

Julie Fidyk's profile image
Julie Fidyk 
7 years ago

Sold my car and everyone was super nice and helpful. 

Joe Marth's profile image
Joe Marth 
7 years ago

I bought a car from This Carmax. Like the car. Not super satisfied with other parts. I tried to follow website prompts. Got a call from John Spano re guarding my request to transfer vehicle. He said looked like someone else had dibs on the car, it was a vehicle in Merrillville. The person was me, through the website. Spano said he would call me back in an hour, never did. Meanwhile I got an auto email from John Spano acknowledging my interest. I replied to the email to clarify my path online trying to see the car. No respons... read more

Ennis Shells's profile image
Ennis Shells 
8 years ago

Roaul Channer is an AWESOME Salesperson! He was very supportive of our concerns, since this was the very first vehicle purchase for my 19 year old daughter! GO see him! GREAT customer service for the entire team! 

Sarah Doubtfire's profile image
Sarah Doubtfire 
8 years ago

John Spano helped make dreams a reality. Easy to work with, took time to talk to me on the phone prior to the big purchase to know what features I desired for a car. I was in and out with a car sooner than I thought! will definitely go to him for my next one! Thanks John! 

Robert Bowman Jr.'s profile image
Robert Bowman Jr. 
8 years ago

Well two years ago my wife traded in her car and we brought a vehicle there it was a very pleasant and beautiful situation. This Monday November the 14th 2016. I experienced the most ignorant and disrespectful treatment I've ever had from any type of establishment. I test drove a vehicle and the young lady knew nothing about the car then started playing on her cell phone. Then to it off left my family and I at her desk for longer than 30 mins. We left is to see her off property and talking to a young man behind the gas stati... read more

Earl Derden's profile image
Earl Derden 
8 years ago

I enjoyed the atmosphere & customer service ,,, David Woods, ( Sr. Sale Consultant ) found the exact car I wanted & had it reserved when I got there ,,, I drove off the lot with a 2010 white Buick Lacrosse, for $56.68 Down, that included a new city sticker ,,, We did find a glitch in the car on our test drive, but Fred Abernathy, (Service Consultant ) & a Certified Mechanic came to the rescue, with a loaner car while I wait on the parts & repair ,,, I am so far cool with my visit & car ,,, by Faith ,,, I brought in a check f... read more

Frequently asked questions about CarMax

How is CarMax rated?

CarMax has a 4.2 star rating with 1,611 reviews. 

When is CarMax open?

CarMax is open now. It will close at 9:00 p.m.  

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