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Caribou

4.6

About this business

Many people are driving around with a bad deal on their car loan — we want to fix that. Gocaribou makes it quick and easy for you to save money on your car loan from the comfort of your home or office. Through our secure, transparent online platform, you can view refinancing offers from top lenders in just a few minutes and start saving sooner. The best part? No trips to the bank! 

Location details

1717 Rhode Island Ave NW Suite 500, Washington, DC, 20036, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.61,336 reviews
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Patrick M's profile image
Patrick M 
4 years ago

Nate was outstanding to deal with. Very informative and actually seemed to care. Would recommend MotoRefi to family members in a heart beat 

Austin F.'s profile image
Austin F. 
4 years ago

They gave me ready to sign documents that still contained gap insurance after I specifically asked for it to not be included. It was difficult to contact the loan officer I had been working with to fix the issue so I called the general number. This person then proceeded to try and sell me on gap before finally telling me that he couldn't help and I needed to be patient and wait for the loan officer to contact me. After they did get back to they AGAIN tried to sell me on the gap policy. From initial contact to finalized refi ... read more

Andrew B's profile image
Andrew B 
4 years ago

Very simple and easy loan process. Everything was disclosed up front and all questions answered. 

Hector's profile image
Hector 
4 years ago

Do not trust this place. 1. They will do hard inquiry without asking your permission 2. Their low %interest rate is completely different from the %APR cause of their ridiculous high fees. 3. It will take forever for them to pay the old bank that you financed your car or home with 4. Overall I really wish I didn't refinanced my car. 

Weston E's profile image
Weston E 
4 years ago

Jon Manning with MotoRefi made this process so easy! He was timely, professional and very communicative helping me each step of the way. I am extremely grateful to have had him as my agent. Excellent job! Will be referring people. 

Marco's profile image
Marco 
4 years ago

Easy, fast and great costumer service. 

KYLE S.'s profile image
KYLE S. 
4 years ago

The process was simple and Dan helped me every step of the way. He responded quickly to my questions, even after hours and on Sunday. I needed some extra discretionary income and Dan made a suggestion that helped me put a little over $130.00 back in my pocket per month. 

Danielle V's profile image
Danielle V 
4 years ago

Please be advised I have not yet received an auto loan refinance with this company. However, my initial experience with them was so encouraging that I had to leave a review for fellow consumers. I spoke with a very kind representative named Rashaka today, and I can't emphasize enough how kind, knowledgeable, and helpful he was. We discussed how I can achieve the best interest rate for my credit, etc. I am a paralegal and contact financial institutions pretty much all day, every day- I cannot express how incompetent and rude ... read more

Danielle V's profile image
Danielle V 
4 years ago

As a disclaimer, I have not yet received a loan with this company - I submitted an initial application via Credit Karma, as a potential auto refinance offer was recommended to me. I was prompted to call the company. I spoke with a representative named Rashaka who not only listened to my concerns but advised me of how I can achieve the best interest rate options. As a paralegal I am required to contact financial institutions pretty much every day, all day. The majority of customer representatives are incompetent or rude and p... read more

Frequently asked questions about Caribou

How is Caribou rated?

Caribou has a 4.6 star rating with 1,336 reviews. 

When is Caribou open?

Caribou is open now. It will close at 9:00 p.m.  

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