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Capitol Subaru is Oregons newest Subaru Dealsrship located just off the Salem Parkway! We specialize in treating our customers with respect and honesty. The Best of Oregon Right Here at Home, No additional Dealer Mark Up! Your Way on the Parkway!
3235 Cherry Ave NE, Salem, OR, 97301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
We are over the Moon with our 2019 Forrester!! Kenneth really went out of his way to make our dealership experience smooth, quick and easy! Seriously, everyone at Capitol Subaru are extremely welcoming and warm. I can say that the next car purchase will be another Subaru!
Really wonderful experience and I would highly recommend them. Ken and Jermaine made the process very easy and I feel very comfortable returning to this location in the future. I was given a full tour of every feature of the car along with an extensive test drive before I was convinced it was the car for me. They took plenty of time to go through the process and make sure I was comfortable with the new vehicle before I drove off the lot. This dealer also works hard to be an integral part of the community and sets a good exam... read more
The experience from the beginning was very formal and informative! Kenneth was very helpful and provided multiple vehicles that we were able to review at our own pace. Justin from the financial department was able to provide me comfortably what my economic options were that ultimately lead to my choice in an SUV. I plan on keeping my business with Capitol Auto Group for future purchases and would recommend them to family and friends seeking to find a new or used vehicles in the future!
John Mendrin was knowledgeable, professional and very helpful showing and ultimately selling us our 2016 Subaru Forester. Five stars.
Quick reply. Good communication. But they only ever had a stock photo and didn’t want to send me actual photos unless I was going to come test drive the car. (Not cool.)
Business response:
Thank you Ranae for the feedback.. Have a great holiday!
Gosh, Riley and every single person I came in contact with was incredibly kind, knowledged and I recommend them over all! I came from Eugene for that customer service and they did NOT fail! Chris Dupont, THANK YOU too! Love your personal kindness!
Very professional and pleasant. Went in for oil change and winter prep. Nice waiting area with coffee, popcorn, WiFi, plugs.
Poor experience:Emailed and confirmed to the dealer that I was paying for the vehicle, in full, via credit card. In addition, I worked out a preliminary deal before I drove to the dealership. (with a $1000 margin for either party to work with depending upon the condition of the truck and my trade in. ) My salesperson, Casey, was awesome, but the company didn't want to comply with credit card payment and/or the original deal. They kept pushing alternate payment options that would cost me more. They wouldn't hold the vehicle f... read more
Business response:
Thank you Kurt for the insight.. We are very sorry the experience was not seamless as you deserve! We will follow up with the staff to discuss how we can avoid this from happening again.. Thank you and have a great Thanksgiving!
Had the most amazing experience today buying my beautiful 2019 Subaru Crosstrek! Rafael was my amazing salesperson, very warm and friendly and knowledgeable about the vehicle. Riley was amazing when going through the owner’s manuals and setting up the car for my needs. The finance guys (especially Chris) were amazing as well. This could not have been a better experience. I will be a life-long customer. Thank you, Capitol Subaru! 😍
Capitol Subaru has a 4.6 star rating with 2,470 reviews.
Capitol Subaru is open now. It will close at 9:00 p.m.
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