Capitol Hill Health Care

Anonymous 

on Wellness

12 years ago

Did this provider answer all of your questions? No, I left confused and frustrated 

Mrs. Susan Jones 

on Wellness

13 years ago

Sharon Baker the administrator is fantastic. The nursing care, therapy, physicians and support staff are friendly and caring. Ranked as the top Rehab and Long Term facility in Montgomery AL for obvious reasons. 

Lauren Jones 

on Wellness

13 years ago

They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was very satisfied with my visit. They were helpful and I left feeling encouraged. Finding rehabilitation and long term care placement is very difficult. I deeply appreciate the caring and professional way my mom is being taken care of at Re... read more

beverly mumpfield 

on Wellness

13 years ago

Capitol Hill is no safe place to leave your loved ones into this facility. I have tried several times to notify capitol hill administrator sharon baker and tracy hodges of the negligence of allowing my mother to leave the facility without my consent. Mrs. Baker made an personal phone call from her cell phone saying that everything looked right in the document which was not court order and that it was notarized by two witness , but according to Mrs. Pauline the director she asked the staff and no one sign my mother out of the... read more

Anonymous 

on Wellness

14 years ago

Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes 

Anonymous 

on Wellness

14 years ago

Did this provider use excessive foul language? Somewhat. It was a little excessive. Did this provider prominently display their diplomas or business license? Not very well. I had to really look for it before I found it. Does this provider maintain a professional appearance? Somewhat, I wasn't overly impressed Is this business in a safe neighborhood? No, I didn't feel safe Was this provider's office too loud? Way too loud! I could barely hear what anyone was saying over the noise 

Anonymous 

on Wellness

14 years ago

Is this provider's business conveniently located? Yes, it is very conveniently located Did they follow up with you after your appointment? Yes, they made sure I had everything I needed! Were the restrooms clean at this provider's office? Yes, they were immaculate! Is this business in a safe neighborhood? Yes, it was in a safe enough neighborhood Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. 

Anonymous 

on Wellness

14 years ago

Did this provider prominently display their diplomas or business license? Absolutely not! I don't think they have one! Does this provider treat their staff well? Not at all. I felt terrible for all the staff members Did you spend a lot of time in the waiting room at this provider's office? The wait wasn't terrible, but it wasn't the best Is this provider easy to reach in an emergency? No. It took me several times to get through. 

J.M. 

on Wellness

14 years ago

Capitol Hill shares the same kind of problems that may other business have when the bosses are not around during night shift and on weekends. If you drop in for a late night visit at Capitol Hill, you might think that you have walked into a loud night spot or party club. The absence of professional decorum and professional behavior is evident as soon as you hear the obnoxiously loud laughter and voices coming from the nursing stations and other places where employees gather. I don't know how any of the residents sleep at nig... read more